Dell Customer Solution Test Engineer - Austin, TX in Austin, Texas

ESI Customer Solution Test Engineer - Austin, TX

Dell is looking for a new member of ourExtreme Scale Infrastructure (ESI / DCS) Solutions Engineering Team. Our organization is a fast-paced, “start-up” environment with regular interactions with the Dell DCS / DSS customers. This position will also have direct contact with functional areas across Dell and will be instrumental in setting direction and priorities as a representative of our customer. There will be close collaboration with internal/external Firmware Development Teams, Architecture, System Engineering, Sales, Integration, and PowerEdge teams within Dell. This position offers the opportunity to be part of the growing team responsible for the overall firmware test strategy, process and execution across ESI products, solutions and customers.

This engineer will be responsible for working as a member of a team of solutions and systems engineers to ensure that our firmware releases are of the highest quality and exceed our customer expectations. This individual will work with peer engineers to help define the test strategy for the ESI Solutions, create test plans and test cases to eliminate test coverage gaps and be responsible for ensuring rigorous test execution is completed and that all issues are characterized are addressed properly across our ESI firmware code bases and solutions.

Specific expectations of this position include: - Have deep understanding of DCS and/or PowerEdge products, including devices and technologies such as Server BIOS and BMC, iDRAC, Switches, PDUs, Serial Switches, HDD/SSDs, etc., and deployment / management tools and capabilities. - Have good understanding of Linux and Windows environments and applicability of solutions based on Linux and Windows environment on top of enterprise class dense and traditional server platforms. - Drive the Austin Design Center and Taiwan Design Center technical product development teams to deliver the right products for the customer, and to drive quality into the products during all phases of the product life-cycle. - Work with the development teams to triage and root cause firmware issues post-release, and drive the lessons learned process to make constant improvements to our test strategy. - Contribute to the test strategy definition and identification and closure of test gaps in Dell ESI product solutions.

Experience: - Eight years of experience with a BSEE, BSCS, or equivalent degree. - Strong experience in embedded development testing of server control and management systems. Deep understanding of Linux and strong working understanding of BIOS/BMC and iDRAC Firmware. - Knowledge and experience with IPMI standards. Advanced knowledge of server and storage hardware systems. Emerging Rack Scale Architecture and DMTF’s Redfish knowledge a plus. - Experience working with multiple globally distributed development and test teams and multiple code bases at the same time. - Deployment and provisioning experience of OS and software stacks on server platforms. - Ability to develop Linux / BASH shell scripts, Perl and Python packages to support testing and deployment activities in different environments. - Strong ability in organizing and managing multiple projects, tasks and changing priorities. Working independently under aggressive timelines. - Working ability to drive cross-functional test efforts through conception, planning, implementation and sustaining. - Working insight and skill to effectively manage cultural differences. - Strong experience analyzing requirements, functional specifications, design specifications and other technical documentation and using that to develop test strategies and plans.

Company Description With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us? - Life at Dell means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. - Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

Come join us. For more information, visit us on the web at "DCAM3"


Job: *SW Engineering

Organization: *Commercial Sales and Enterprise Solutions

Title: Customer Solution Test Engineer - Austin, TX

Location: TX-Austin

Requisition ID: 17000H9N