Dell Advisor, IT Infrastructure in Bedford, Massachusetts

Job Description:

The Advisor, IT Infrastructure ensures optimum IT infrastructure performance and integrity. Establishes and maintains consistency and synchronization across infrastructure components. Ensures performance optimization, and maintenance by following operational procedures for maintaining and upgrading technology as required. Involved in supporting new and existing applications. Works with other IT groups and business units, troubleshooting and resolving technical problems.


  • Ensure that the technical environment is properly maintained and that any problems are rectified.

  • Ensures proper deployment of new architecture in accordance with practices and standards.

  • Ensures proper resolution of problems that have been escalated.

  • Identify performance issues and drives the development of tools to correct.

  • Leads cross functional teams to design IT infrastructure architecture.

  • Mentor less experienced team members.

  • Provides technical expertise in cross functional and intra-departmental efforts.

  • Strong understanding and competence in virtual computing environment.

  • Propose visions, solutions, and improvements that align with RSA IT goals

  • Document solutions, data flows, procedures, and other technical information as directed

  • Experience with VMware vSphere is required

  • Experience with Windows Server is required

  • Working knowledge of TCP/IP networking is required

  • Working knowledge of SQL Server operations (management, maintenance, backups) is required

  • Experience with Operating System inter-operability is required

  • Experience with Linux Server Administration a plus

  • Experience with EMC SAN storage is a plus

  • Working knowledge of security technologies and concepts including Firewalls, system hardening, patching and vulnerability remediation is a plus

  • Knowledge of PKI / Certificate Management is a plus

  • Experience with PowerShell scripting a plus

  • Experience with a multi-tiered DMZ is a plus

  • Ability to drive accurate and timely decisions

  • Consultative skills

  • Ability to prioritize projects and/or deliverables.

  • Ability to work effectively with senior management and in a team environment.

  • Communication Skills and problem solving skills.

  • Possesses strong product/ technology/ industry knowledge.

  • Proficiency in hardware, software and/or operating systems environments.

  • Results driven.


Bachelors degree, 5+ years related experience

Technical Certifications are a plus

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

Critical Hiring Criteria:

Functional Area(s):

Information Technology



Business Unit:



US - Massachusetts - Bedford