Dell DFS IT Reporting Systems - Business Systems Analyst/Agile Product Owner - Sr Advisor in Dublin, Ireland

Dell Financial Services (DFS) is seeking a talented Business Systems Analyst (BSA) to join our energetic, fast-paced environment. This BSA will provide effective business systems and applications analysis in support of the maintenance, development and enhancement of our regional and global reporting applications. The ideal candidate will understand the business implications of technical solutions, and will assist in defining and documenting the technology solutions to support any future business needs. Our complex reporting systems include PL/SQL-based custom-developed data warehouse applications, internal batch processing systems, and hybrid vendor/custom regulatory reporting platforms. These applications and platforms are critical to the regulatory reporting and business intelligence teams supporting DFS’s businesses in North America, Latam and EMEA, and a high-energy individual is required to build expertise on these systems and liaise between IT and business teams regarding their ongoing development and maintenance.


· Evaluates, analyses, documents requirements, translates into proper system requirement specifications and configurations

· Collaborates globally to bring together team members and business stakeholders from multiple countries to deliver with quality and to meet roadmap commitments

· Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements

· Engages closely with IT staff, vendor personnel and appropriate business end-users as needed

· Works as part of the dev team to ensure a high level of production stability, including triaging and reviewing escalated tickets from the application support teams, and to ensure that production deployments are completed with quality and without introducing instability

· Engages with business partners in performing and reviewing impact assessments of forthcoming vendor releases and creates appropriate User Stories for Product Backlog to ensure vendor release is appropriately tested and deployed

· Understands the business implications of technical solutions, and assists in defining and documenting the technology solutions to support any future business needs

· Build and develop strong domain expertise around core DFS systems

· Teaches end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system

· Works well under direction of Project Manager and Feature Team Manager and will keep them informed of status

· Interacts with internal customers and senior business leadership

· Keeps team and leadership updated on project status and risk factors

· Supports the team in adhering to appropriate standards of quality

· Strong understanding of key business drivers and ability to communicate and translate those needs to technical solutions

· Works with the development and test teams to drive a culture of continuous improvement and adoption of Agile practices, implementation of test and deployment automation, and improved collaboration with testers and application support personnel

· Supports IT activities including Controlled Self Assessments relating to both internal and external audit process, and ensure good adherence to internal IT controls including encryption, access controls, data classification and disaster recovery

· Effectively manages relationships with IT and Business Partners

· Solves novel problems and develops innovative solutions

§ Banking/Leasing Systems experience preferred including regulatory reporting and data warehousing

§ Design and refinement of PL/SQL, batch processing, data flows, data architecture and data archiving

§ Structured development methodologies (Agile preferred) including liaising with business stakeholders to write and refine Business Requirement Documents and User Stories, and groom Product Backlogs

§ IT compliance activities including data classification

§ Strong stakeholder management skills and ability to manage internal and external relationships

§ Experienced at influencing and negotiating with other IT teams and business partners

§ Excellent written and verbal communication skills

§ Positive, collaborative and optimistic "can do" working style


Job: *Business Systems Analyst

Organization: *IT

Title: DFS IT Reporting Systems - Business Systems Analyst/Agile Product Owner - Sr Advisor

Location: Europe, Middle East, Africa-IE-Leinster-Dublin

Requisition ID: 17000G47