Dell Sr Advisor, Bus Sys Analyst- ITORG in Hyderabad, India
The Go-To-Market Senior Business Systems Analysis Advisor is a highly rewarding position that demands both technical expertise and knowledge about the intricacies of the business world. The candidate will be the principle interface between the business and technology teams for escalated issues and overall Sales health.
/Company Description/ /With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success./ / / /Why work with us?/ - Life at Dell means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. - Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
* Key Responsibilities
o Principle interface between the business and technology teams for OSC with a primary focus on Sales health in the North America region.
o Escalated support for OSC as well as provide visibility to the issues facing sales in the North America region
o Interacts with Sales, Sales ops, Application Support teams and development teams to ensure overall Sales stability and health.
o Sales tool Issue triage
o Escalated support on critical and high severity issues
o Executive communications
o Sales health metrics
* BS/MS in Computer Science or equivalent and 6-10 years of related experience
* Experience developing and documenting IT systems requirements
* Strong verbal and written communications.
* Must be able to work independently with little input as well as contribute to the team effort to ensure results.
o Familiarity with SDLC processes
o Experience in working with blended Global team
* Background in IT and application development.
o Experience managing multiple projects and interdependencies across projects
* Ability to multitask, drive efforts to completion, with attention to detail and quality.
* Strong computer skills relevant to position are required.
Preference: * Experience with Sales and Marketing Software/Systems a plus * Experience with business modeling, BPMN a plus. * Consulting background a plus.
Job: *Business Systems Analyst
Title: Sr Advisor, Bus Sys Analyst- ITORG
Requisition ID: 17000FQX