Dell Analyst, Project/Prog Mgmt in Round Rock, Texas

Training Coordinator Analyst - Round Rock, TX

Want to join a world-class global talent development organization where you can drive change while building a long-term career? Dell’s Operations & Client Solutions Academy team offers the opportunity to learn industry leading skills through our in-house training programs and top of the line career development courses. As a member of the talent development team you will have an opportunity to support Dell’s transformation strategy, develop your career, and partner with a diverse team of talent development experts.

Role

This learning and development position is in support of Dell employee global learning & development Academies within Dell’s Operations & Client Solutions business. The role is part of a global team of training coordinators ensuring the successful delivery of high quality professional development courses in a variety of formats to team members located around the world.

Responsibilities

-Work closely with Lead Training Coordinators & Program Managers who have oversight of all activities supporting the Academies worldwide
-Scheduling, answering questions from learners & vendors, and compiling survey data for classes. The ideal candidate is exceptionally detailed oriented, extraordinarily customer focused, exhibits excellent communication skills when drafting internal and external communications, and is capable of coordinating with regional core team members as well as external vendors

Requirements

  • Detail-oriented – able to assist in the gathering of data and metrics used to manage class scheduling, vendor inquiries, and learner queries
  • Business communication skills both written and verbal, with appropriate sensitivity to cultural differences
  • Proven ability to work collaboratively across teams & at all levels of the organization
  • Demonstrates a sense of urgency
  • Drives assigned tasks to completion as well as reports roadblocks in a timely manner
  • Ability to work independently and prioritize effectively
  • Customer oriented. Able to respond efficiently and thoughtfully to ensure closure of internal customer and vendor inquiries
  • Advanced user of Excel & Outlook

Preferred Skills


-Experience supporting learning and development and/or training programs -Bachelor’s Degree -Experience with corporate event planning -Organized and able to successfully balance multiple tasks at any given time -Comfort with ambiguity - ability to jump in and flex as business needs change over time

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

-Life at Dell means collaborating with dedicated professionals with a passion for technology -When we see something that could be improved, we get to work inventing the solution -Our people demonstrate our winning culture through positive and meaningful relationships -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential -Our team members’ health and wellness is our priority as well as rewarding them for their hard work

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Job: *Project/Program Mgmt

Organization: *Operations

Title: Analyst, Project/Prog Mgmt

Location: TX-Round Rock

Requisition ID: 17000GC8