Dell T&E Operations Specialist (Procurement Card) in Toronto, Ontario

Apply NowT&E Operations Specialist (Procurement Card)at Pivotal Software(View all jobs)

Toronto, Ontario

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As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.


We are seeking a T&E Operations Specialist to join our growing Finance team in Toronto. We are looking for a high-energy, hands-on individual that has software industry experience and the ability to work independently and as a team player. We are a growing company, looking for individuals that will think outside the box, drive best practices and efficiency, and have a desire to learn and grow with us.


Pivotal’s Finance, Operations, and Real Estate teams create the commercial, physical, and cultural frameworks that help us grow and scale. We collaborate to keep our business running smoothly and ensure we stay on track to meet (and exceed) our goals. We also design and support work environments that reflect our culture and help you reach your highest potential.


  • Responsible for day-to-day execution of all aspects of Pivotal’sProcurement Card (Pcard)programs including associated (a) Policies (b) Procedures (c) Processes (d) Systems (e) Controls (f) Reporting (g) Communications (h) Education (i)Training and (j) Support

  • Collaborate regularly with key service partners including PNC, Citibank, and Dell Technologies.

  • Ownership of program administration and troubleshooting including card activation/deactivation and settings (e.g single transaction limits, monthly transaction limits, blocked vendors, etc)

  • Execution of expense reimbursement controls, including (1) ensuring receipt submission, (2) timely finance and business review/approval and (3) oversight to ensure the appropriate spend mechanism was used (Pcard vs PO vs T&E)

  • Execute Monthly Level-2 audit reviews of prior month transactional detail

  • Communicate monthly audit results and identify non compliant customers

  • Provide timely hands-on, localized training & troubleshooting as necessary.

  • Provide regular detailed reporting and analysis on Pcard Spend

  • Manage the execution of corporate Amazon account and associated process.

  • Participate as necessary in program enhancements and change management initiatives

  • Ability to escalate expenses and speak to the appropriate manager levels

  • Attend regular meetings with larger Pivotal communities of process owners and stakeholders

  • Provide guidance and customer service related to Pcard


  • Excellent communication and organizational skills, both verbal and written

  • Must have the unique ability to communicate and enforce policy and compliance while maintaining a customer focused environment.

  • Knowledge and passion for quality customer service, resolving complex situations/problems, applying good business judgment, and responding promptly to customer needs.

  • Strong sense of responsibility, accountability and timeliness.

  • Data oriented mindset (including but not limited to Excel proficiency, Ability to construct and report out on key spend categories, operational metrics, and KPIs)

  • The ability to function both independently and in a team environment


  • 2-4 years of professional experience

  • 2-Year College Degree/Diploma Minimum

EQUAL EMPLOYMENT OPPORTUNITY GPVTLCanada In (“Pivotal”) is an equal opportunity employer who recognizes the value of every individual in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. Pivotal believes equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

ACCESSIBILITY FOR APPLICANTS WITH DISABILITIESPivotal is committed to working with and providing reasonable accommodation to individuals with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Pivotal will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If you would like to request a reasonable accommodation, please email or call 416-907-9470 ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).