Dell Director of Operations Quality in Łódź, Poland

Director of Operations Quality

Competitive salary

Łódź, Poland

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Director of Operations Quality on our Quality team in Łódź .

Quality is everything at Dell. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.

Key Responsibilities

  • Leads and manages the Operations Quality team. Directs the efforts of others in the achievement of the strategic and operational objectives of the group. Manages the hiring, staffing, and maintenance of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members. Provides managerial leadership, coaching/feedback, and development for team members and business partners. Manages lower level leaders and multiple teams

  • Develops the quality control/assurance systems and processes for the factory. Establishes and manages processes and standards for the quality team

  • Establishes key performance indicators (KPIs) and goals, monitors quality performance KPIs, and drives KPIs to meet goals. Identifies issues and drives corrective and preventive actions

  • Develops strategic direction for the group

  • Makes recommendations and regularly presents to executive management

  • Directs, implements, and coordinates cross-functionally to manage and drive high impact projects and initiatives that impact all of the operations quality function

Essential Requirements

  • 14+ years of relevant experience or equivalent combination of education and work experience

  • 7+ years managerial/leadership experience

  • Strong and proven track record of leading and developing teams, creating strategies, providing thought leadership, and driving cross-functional efforts in change management

  • Strong executive-level written and oral communication skills. Ability to present clear and concise information to team, internal customers, and external customers

  • Ability to lead and influence global extended teams and meet deadlines. Facilitation skills, cross-functional agility, business and financial acumen to lead global cross-functional efforts

  • Insight and skill to effectively build, lead, and develop diverse and effective teams

  • Working knowledge of Quality Assurance, Management, and compliance tools is highly desirable. Understanding of industry trends and practices with regards to quality management


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can enhance our technical quality assurance protocols and methods, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .