Dell Business Transformation Senior Consultant in Austin, Texas
Senior Consultant, Transformation PM
Cork, Ireland / Austin, US/ Hopkinton, US
Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Transformation PM Senior Consultant on our Product & Operations team .
Transformation Program Management is a worldwide team that’s vital to the ongoing evolution of Dell. It has an impact on users, processes, technology and organisational change in business units right across the company. We lead on global, enterprise-wide, foundation programs, often valued above $50M, that use the Engineering Program Management protocol. It’s all about using strong technical knowledge and identifying industry best practices to enrich program solutions.
Leads a cross-functional, pan-Dell, worldwide core team through the program definition/ requirements to set the program expectations, benefits and timing. This includes defining stakeholders, key resources, and tool/process needs. To define the program, usually requires a strong technical knowledge across multiple Dell functions, tools and processes to capture the current “as is” state as well as the desired future state. Often includes benchmarking across one or multiple industries to identify industry best practices and incorporate them into the proposed program solutions. Program often includes IT investments larger than $50M and/or large organizational change: -Impacting > 1000 users -Transforming > 20 roles (new job descriptions) -Spanning 9 process lifecycles & 8 work streams, inclusive of technology, org change management, tax, security and controls, etc. -Transforming multiple Dell Business units (Client/End User, Enterprise Solution, Dell Software, Services)
Typically responsible for large, highly complex programs or potentially a portfolio of programs. programs. Often includes IT investments larger than $50M and/or large organizational change: -Impacting > 1000 users -Transforming > 20 roles (new job descriptions) - Spanning 9 process lifecycles & 8 work streams, inclusive of technology, org change management, tax, security and controls, etc. Impact is on multiple functions or processes and typically has global, pan-Dell impact, Leads efforts to transform regional, legacy Dell process to global, industry-standard base design points, with exceptions made for local legal requirements and Dell differentiation aligned with core corporate strategic objectives Typically has matrix-management budget responsibility around achieving a program’s benefits/value and staying within approved budget Uses advanced change management practices to influence groups to align to Dell’s overall objectives Cross-Lifecycle (Strategy to Launch, Market to Quote, Order to Delivery to Cash, Plan to Manufacture, Procure to Pay, Service Delivery Management, Issue to Prevention, Account to Report, Talent Lifecycle) Cross-Work stream (Architecture, Reporting/Information Management, Master Data Management, Technology, Organizational Change Management, Value Management, Tax, Security & Controls) Largest, most complex programs or a portfolio of large programs Program sponsorship and phase exit approval by an ELT member. Present phase exit approvals and updates directly to ELT staff member Program scope spans across multiple Dell business units (End user, Enterprise Solutions, Software group, Services) Coordinates work efforts of multiple internal Dell teams, and 3rd party consultant agencies and contractors
Expert teamwork skills
Expert complex problem solving skills
Expert process and program management skills
Expert at influencing others and driving for results
· Typically requires 15+ years of related experience in a professional role with a Bachelor’s degree; or 12+ years and a Master's degree.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you want to play a key role in supporting the global release and evolution of innovative technology, this is your opportunity to develop with Dell.
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