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Dell Commerce Platform Analytics Sr Advsior (US) in Austin, Texas

Digital Analytics Sr. Advisor

Join us as a Digital Analytics Sr Advisor on our E-business team in Austin, TX to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Digital Analytics Sr Advisor, you will be responsible to provide analytics and research support to drive data-based – informed decision making into Run the business activities in marketing, future state capability roadmap, engineering-program launches (create/ ideate / verify) to understand risks, opportunities, end-state objectives (Impact - KPIs).

You will work with business stakeholders and engineering teams on analysis focused on application speed, stability, user experience, support of ongoing run-the-business usage of the applications including Merchandising, pathing, content optimization, etc. The work includes data ingestion, statistical analysis & effective outputs that require simple user-friendly synthesis of information, including well-articulated insights.

You will:

  • Understand and provide analytics insights on product efficiency, engagement and performance for across Digital commerce platforms [Configure, Pricing, Quoting/Order, Authentication, Payment, Site-search etc.]

  • Provide consultation for solution design (product services or features inbuilt into any online platform) and best practices to internal team/ engineering/ project & program teams.

  • Conduct Insights to inform Use Cases and Concepts and support the teams pursuit of the overall FY22 goals - Specialize on insights projects to inform business and product strategy – e.g., define pricing service opportunity by analyzing transactional logs/failures and build out data analysis which informs customer experience / journey across platforms.

  • Based on given problem to solve identify, design and build best data model that enables diagnostics at actionable level

  • Define and Model key variables impacting the business or process in order to drive decision-making or optimization

  • Contribute to improve Process and reduce overall issues via algorithmic solution

  • Develop and manage strategic partnerships for data science projects

  • Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.

  • Anticipate future demands of initiatives related to people, technology, budget and business and design/implement solutions to meet these needs.

  • Organize and drive successful completion of data insight initiatives through effective management of analyst and effective collaboration with stakeholders.

  • Examine, interpret and report results of analytical initiatives to stakeholders in leadership, engineering, marketing teams.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements (8+ Years)

  • Bachelor’s degree in Engineering, Computer Science, or Business with 8+ years’ experience; or master’s degree with 6+ years relevant experience.

  • 8+ years of relevant experience with at least 4+ years providing highly-actionable analytical insights.

  • Worked as a business analyst in Analytics/ Business Intelligence/ Consulting - Candidate should have played a role where he/she has been accountable for delivery within a business area

  • Understanding of Product APIs, Enterprise API Ecosystem, Order Management System, Site Search, Online web Analytics, SEO/SEM, Online ecommerce experience (pre-purchase, shopping path, post purchase)

  • Understanding of Product Service KPIs, Web metrics, Online UX pathing and how to utilize in creating user experience and product-to-order flow opportunity identification

  • At least 4 years advanced experience on Splunk, Site-Catalyst, Discover, and Insights

  • Hands-on analytics capabilities, expertise in analytical problem-solving techniques and frameworks and the ability to deal with large volumes of data.

  • Proven ability to handle multiple projects while meeting deadlines and documenting progress towards established deadlines.

  • Strong Experience with Hadoop and Python/SQL. Good exposure to data visualization (Tableau/PowerBI)

  • Hands on AI/ML modelling and statistical analysis.

  • Familiar with Microsoft Office package, especially Advance Excel and Power Point;

  • Business experiences allowing for strong interconnection between analyses and solving of business problems.

  • Strong communication skills, including the ability to convey analytic insights effectively to both IT and business audiences.

  • Strong teamwork, business acumen, and customer advocacy skills

Desirable Requirements

  • Previous experience in web analytics in B2B domains, working knowledge of software development cycles

  • Exposure to Online business, demonstrated a data driven approach to developing business ideas for site & traffic improvements.

  • Experience in analytics teams in large companies, working with multi stakeholder setup

  • Project management skills - Prioritized amongst multiple objectives and demonstrated flexibility during the course of the engagement

  • Dealt with multiple stakeholders as part of work delivery, worked in large cross functional teams

  • Previous experience in Adobe Experience Manager, Statistica, SAS, Data mining

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself, and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI, and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 20 March 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here ( .