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Dell Controls Advisor, Global Operations Controls in Austin, Texas

Role Overview:

This position will support Global Operations & Supply Chain functions in the design, implementation, and assessment of internal controls processes used in meeting business objectives. The role will also actively participate in, and at times lead, cross functional controls initiatives impacting Global Operations organization.

Robust and effective internal control management is a critical activity for Dell worldwide, not only to comply with auditing guidelines and regulations but also to ensure that we are constantly striving for, and achieving, financial, operational, strategic and regulatory compliance objectives and the highest level of business ethics and governance. As our supply chain and product development strategies continue to evolve, it is important that we stay focused on Internal Controls.

Role Responsibilities:

Reporting to the Director for Global Operations Controls (“GOC”), the Controls Advisor would primarily be responsible for the following:

  • Manage internal controls activities for supply chain function(s) under Global Operations (“GO”) organization.

  • Execute functional Controls Self-Assessment (“CSA”) Program and support process owners on controls design, periodic testing and assessment review. Proactively identify improvement opportunities and develop mitigating actions as required. Drive rigor on controls assessment quality and design relevance. Maintain GOC CSA playbook.

  • Support GOC consolidation lead on quarterly deliverables, including preparation of GO controls scorecard, risk heatmap and Management Representation Letter (“MRL”). Drive GO purchase commitments due diligence processes with key stakeholders across GO, GO Finance, GO Accounting, Legal and Corporate Reporting to ensure completeness and accuracy of MRL disclosures.

  • Lead GOC’s business management system to support GOC Director on operating cadence planning and execution. Administer GOC’s document repository, SharePoint and Archer tool. Execute annual refresh for GOC process documents and guidelines.

  • Provide support to external auditors and Global Audit & Transformation team (“GAT”) on relevant assurance engagements & business initiatives. Coordinate audit engagements across key stakeholders and manage resulting management action plans to timely closure.

  • Support annual SOX certification process for key controls as needed. Engage SOX controls process owners on design updates and narratives / flowcharts reviews. Address testing requests by external auditors and GAT. Undertake deficiency management if required.

  • Perform periodic update to GO MRL Disclosures & Purchase Commitments training course FINC2004. Partner with Learning & Development team to refresh course on training academy. Administer in person training sessions as required.

  • Represent GOC for relevant Supply Chain Assurance (“SCA”) forums, including SCA Communication Council, Process Asset Library (“PAL”) review and Enterprise Resiliency Planning Solution (“ERPS”) tool implementation.

  • Participate in other compliance initiatives and partner with key stakeholders on strategic projects involving supply chain remodeling, process improvements, tools implementation, policy & procedures development etc.

Key Competencies –

  • Controllership: Strong business ethics and controllership values. Ability to evaluate risks, from financial, operational, and regulatory perspectives.

  • Operational Engagement: Hands-on. Thorough tactical execution. Strong mindset of business partnership and drive for results, while challenging appropriately if required.

  • Critical Thinking: Good analytical skills. Strong focus on providing business solutions. Comfortable with ambiguity and process / risks oriented.

  • Change management: Open to challenges from dynamic business environment. Challenge status quo. Initiate elimination of non-value-add activities.

  • Communication: Strong interpersonal and communication skills (verbal, written and presentations). Ability to interact professionally at all levels. Team player.

  • Business Acumen: Comprehend inter-relationships of financial / operational processes, impact on business strategy & performance.

  • Inclusive: Global mindset. Demonstrate track record of effective project management skills leading collaboration across regions and/or business functions.

Qualifications -

Role Requirements:

  • Bachelor’s Degree in Accounting, Business or Finance.

  • Minimum 4 years’ experience in Internal Controls and Audit.


  • Qualified CPA, CA and/or CIA

  • Prior experience in IT industry

  • Broad understanding of Global Operations business model and/or operational systems is an advantage.

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Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

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