Dell DEES Stakeholder Engagement Domain Specialist (Storage) in Austin, Texas

DEES Stakeholder Engagement Domain Specialist (Storage)

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a ​DEES Stakeholder Engagement Domain Specialist (Storage)

Dell harnesses the power of technology to drive human progress. But ultimately, it’s people who choose how our products will be used. That’s why our Customer Technical Training team has such a vital role to play. They design and deliver all kinds of training courses – from lectures to lab exercises – for the benefit of internal and external customers. Working closely with colleagues, tech experts, partners and customers, they shape curriculum content to suit diverse needs. Everything they do is about unlocking ways to get the best from our technology.

Key Responsibilities

  • Represent DEES (Dell EMC Education Services) in OLP (Offer Lifecycle Process) by fully alignment between service extended team members and DEES functional teams to ensure the DEES requirement for developing new offering and DEES commitment to support new and updated product readiness are meet

  • As Domain Experts offers learning solutions recommendation within existing DEES portfolio to stakeholders. Present DEES portfolio to stakeholders in proper ways (Role based learning path etc., which best matches with stakeholders needs)

  • Serve as Domain Experts to validate Stakeholders’ development requests via consultative conversation hence determine the necessity, priority of development or offer alternative solution

Requirements

  • Rich knowledge on IT industry, be capable to negotiate the training objectives, solutions in required technical detail with cross-functional teams

  • Advance certification in specialized domain

  • Good and Proven global cross functions consultative communication skills

  • Experience in handling escalation from co-workers and leadership team

  • Strong team player with ability to work in a team and as individual contributor

  • Able to work with minimum supervision

  • Experience in L&D industrial is preferred

  • Program Management Skill is preferred

  • 5-8 years of experience

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can deliver world-class training that focuses on ground-breaking technology, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .