Dell Dell Instructional Designer Sr. Advisor in Austin, Texas

Job title: Instructional Designer Sr.Advisor

At Dell EMC Education Services (DEES), an Instructional Designer (ID) is an integral part of our content development teams, responsible for ensuring that our deliverables are meaningful, memorable and achieve measurable results. IDs are expected to use their research and communication skills to pursue an understanding of learner roles (target audience), ensuring that our learning solutions meet the needs of our end users and stakeholders. IDs in DEES frequently work under tight deadlines with minimal supervision in a fast-paced, dynamic team environment where quality, creativity, and accountability are routinely employed. An Instructional Designer is responsible for evaluating the contents of courses that precede and follow in the curriculum to properly scope courses, minimize overlap and sequence learning development. The ID takes this information and combines it with the stakeholder’s desired behavioral and performance outcomes. Then uses this input to define learning objectives and interactive experiences that achieve measurable business results.


Assess learner needs

Work collaboratively across lines of business

Design courses and learning assets

Provides on-going consultation on training and development research, learning and motivation theory, and new materials, methods, and techniques that ensure optimal level of training delivery initiatives

Collaborates with stakeholders at all levels to identify training needs and develop strategic programs to best address requirements

Demonstrated knowledge of applicable metrics and how to measure and report on them

Demonstrates solid negotiation skills, process skills and consulting skills

Demonstrates solid written and verbal communication skills

Ability to work on multiple projects and/or tasks with aggressive deadlines

ID's at DEES work collaboratively with cross-functional team members, including: Product Managers during the scoping phase of projects to perform audience analysis and curriculum pathing; Content Developers and subject matter experts during outline and as a consultant during course content creation; and Development Experience Management on project status updates and deliverable reviews. Collaboration and clear communication are expected among all cross-functional team members and stakeholders during the lifecycle of a project.

An ID is responsible for gathering and analyzing student, instructor and stakeholder feedback, identifying training gaps and implementing design changes for the purpose of improving learning effectiveness.

Once a thorough understanding of the target audience, business outcomes, knowledge gaps, curriculum plan and learning objectives has been acquired and documented, an ID is responsible for collaborating with subject matter experts and developers and leading a collaborative effort to outline the course contents, material flow, depth, pacing, and interactive experiences. The instructional designer is responsible for ensuring that all parties are in alignment prior to development getting started.

An ID is responsible for recommending interactive learning experiences intended to enhance learner retention and transfers knowledge and skills. The ID is expected to make design decisions based on cost/benefit analysis, the number and geographic distribution of learners, expected enrollment levels, time to market requirements, technology limitations, instructor readiness and other relevant factors.

Based on resource allocation and prioritization of work, IDs may be responsible for creating course skeletons and storyboards, to better enable multiple content developers to produce content with a common look and feel. They may also be responsible for maintaining and updating project documentation, as well as perform other activities such as naming conventions and course folder creation.

Prior to course publication, IDs are responsible for ensuring that course contents meet industry design and development standards including: learning objectives that are met and achieved by the end of the course, experiences and activities are included to enhance the skills and knowledge of the learner, and the course content maintains a consistent look and feel throughout the course. This may involve manually reviewing course contents for adherence to design blueprints and quality checklists. Instructional designers are responsible for returning contents that do not meet established standards to the Content Developers for rework prior to publication.

An ID at DEES is expected to maintain active participation in a community of learning professionals, develop new skills, share best practices, stay informed of emerging learning trends, new learning approaches, technology and tools through continuous research, outreach and collaboration to ensure our solutions deliver innovation.


  • 3 - 5 years experience as an instructional designer or content developer using the ADDIE process to craft instructor led, web based, virtual and / or mobile learning solutions.

  • 1-5 years experience using tools such as AdobeConnect, Xyleme, Captivate, Storyline 2, Camtasia, SnagIt, and/or Audacity

  • 1-2 years of experience crafting engaging learning solutions associated with Talent Development related curriculum

  • Ability to work autonomously and guide discussions to draw out learning requirements and opportunity

  • Ability to consult and communicate at various levels of leadership throughout the organization to engage SMEs, sponsors and leaders

  • Agility in working on multiple initiatives in a concurrent manner

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .