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Dell Global Agency Management Consultant in Austin, Texas

Global Agency Management Consultant

Job Grade I9


Global Agency Management Consultant – Media agency focused

The role marketing plays is critical to Dell’s future and success. We are heavily focused on transforming marketing at Dell to be customer-centric, data and technology enabled - being targeted, personalized, AND more efficient. A critical enabler of our transformation is having the right strategic marketing partners.

The Global Agency Management Consultant will have a strong understanding of how to develop and maintain great partnerships, and a passion for driving process improvements and efficiencies to enable teams to produce best-in-class work within an effective cost model that delivers results. The successful candidate for this role will be a dynamic, self-motivated, next-generation marketing enthusiast, with experience in building data-driven, marketing automation-powered campaigns.

In addition to managing the key agency and partner relationships we have today, the candidate will also help set and drive the long-term agency strategies that align to Dell’s marketing organization transformation. As Dell embraces AdTech-enabled tools, data-driven decisioning and content-led conversations, the agency model, partners and processes need to evolve at an aggressive pace. Through strategic projects, the Consultant will be a critical thought leader and partner in guiding change management across global teams.

This is a fantastic opportunity, during an exciting time at Dell, to manage dynamic partnerships, set our future state vision, and impact change.

Role Responsibilities:

  • Manage agency and partner relationships inclusive of day-to-day management, agency staffing models, managing quarterly financial processes, contract adherence and special projects.

  • Take ownership of and accountability for strategic projects that encompass both internal and agency processes, people and skills that influence and set direction for marketing/change management to evolve.

  • Partner across global and regional stakeholders that interact with agencies to ensure best staffing and cost models are in place to drive business needs.

  • Collaborate with key stakeholders including legal, procurement and finance organizations to ensure our agency and internal partners adhere to compliance, privacy and legal standards.

  • Oversee agency and vendor measurement and incentive programs that includes quantitative annual surveys, and qualitative stakeholder and agency discussions, to frame up opportunities for improvement.


  • 10+ years marketing experience and a passion for driving agency and vendor partnerships

  • Have a strong understanding of the advertising development process, data-driven marketing technologies and curiosity to learn/stay up-to-date with industry changes and how they impact agency partnerships.

  • Excellent communication skills and a desire to improve processes

  • Proven track record building rapport, developing influence within, and delivering results from external and internal partners. Ability to be both diplomatic and influential in partnering with key stakeholders.

  • Experience working at an agency, especially in digital, creative content, and/or production areas.

Desired Requirements:

  • Bachelor’s/ Master’s degree

  • Agency management experience

Company Description

With more than 140,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology.

  • When we see something that could be improved, we get to work inventing the solution.

  • Our people demonstrate our winning culture through positive and meaningful relationships.

  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Job Marketing - Marketing Operations

Primary Location North America-US-TX-Round Rock or US Remote

Schedule Full-time

Shift Day Job

Posting Date

Employee Referral Bonus


Organization - Global Marketing

Global Agency Partner Management and Strategy Consultant