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Dell Global eComm Infrastructure Transformation Consultant in Austin, Texas

Global eComm Infrastructure Transformation Consultant

Round Rock, TX

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Global eComm Infrastructure Transformation Consultant on our Dell.com Transformation team in Austin, TX.

The Global eComm Infrastructure Transformation Consultant will report to the Global eComm Operations Director and be the Dell-wide leader supporting online transformation efforts enabling the modernization of Dell.com through infrastructure improvements. This critical role will ensure that the Dell systems and infrastructure driving content to Dell.com in 17 target countries/markets is capable of supporting UI/UX and site functionality future-state improvements. This role is part of a strategic organization which will redefine how customers purchase computers, electronics and accessories online.

Key Responsibilities

  • Create the Case for Changeo Assess all Back-end Dell.com Infrastructure components.Identify those that are lacking, redundant, non-eComm industry standard, overly manual, decentralized, out-of-date, and incapable of supporting a compete Modern Dell.com experienceo Take an Outside-In approach.Identify eComm best practices for Infrastructure, Data and Product Information Managemento dentify opportunities to invest for improvement.Stack-rank opportunities by effort, impact and overall business benefit.o Align with Dell.com execs on the most pressing needs.Create business cases to support investment and change.As new capabilities ramp up, demonstrate a ramp-down of manual resources.o Present recommendations to Global eCommLeadership team.Secure investment.

  • Program Manage Approved Projectso As projects get funded, lead global Program Management in partnership with the affected organizations.o Track project progress, milestones, investment, and interim results.Create mechanisms to track the business benefits after the improvement is released to production.o Manage project management resource if required for scope

Essential Requirements

  • 4+ years of experience in large-scale eCommerce Operations as a manager of back-end content, Product Information Management (PIM) systems, web content publishing and other systems feeding the front-end customer experience(Note: These are not IT database infrastructure systems but those supporting content in some manner).

  • Overall 12+ years of experience in a combination of marketing, eCommerce, analytics and program management roles

  • Understanding of best practices in eComm content publishing

  • Experience in developing business cases for eCommerce

  • Program Management experience

  • Strong ability to influence others using command skills

  • High degree of organizational agility

  • Can successfully collaborate with both technical and business organizations

  • Proven ability to drive new initiatives and deliver results with significant business impact

  • Can develop professional presentations to clearly communicate up to VP & SVP level

Desirable Requirements

  • MBA strongly preferred

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you have the knowledge of emerging technologies to influence global e-commerce programs, this is your opportunity to develop with Dell. .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here (http://www.dell.com/learn/us/en/uscorp1/corp-comm/cr-equal-employment-opportunity?c=us&l=en&s=corp&cs=uscorp1) .

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