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Dell Quality Sr. Principal Engineer in Austin, Texas

Quality Principal Engineer

Competitive salary

Austin, Texas

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Quality Principal Engineer on our Quality engineering team in Austin, Texas.

Quality is everything at Dell. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.

Key Responsibilities

  • Program Manager for Quality Operations PMO team working on driving insights from various VoC channels to actions. Be the Data scientist lead for synthesizing actionable insights from several VoC data feeds and driving the projects to closure.

  • Drives a Project core team to deliver a process or solution improvement

  • Identifies areas of risk/opportunities and influences and implements continuous improvements

  • Leads cross-functional, Worldwide project team(s), kicks off programs, establishes schedules and drives meetings. Cross Functional Team members can include Services, Engineering, Quality, Product Operations, Marketing, Procurement, Global Operations, Finance, etc.

  • Establishes clear objectives, schedules and deliverables for each project that support the LOB’s business.

  • Establishes working relationships and influences/persuades at the working as well as Senior leadership levels.

  • Leads the cross functional team to define the Process/Solution improvement requirements.

  • Drives the creation, review and approval of the Program Plan.

  • Manages major risks and issues through effective contingency planning and proper escalation.

  • Analyzes and reports actual performance vs. Program goals. Drives team to deliver defined project goals.

  • A Program Manager is often expected to manage multiple programs in parallel.

Essential Requirements

  • Masters degree in Engineering or Business, with at least 10 years of relevant experience in a professional role.

  • Ability to frame situations and make/drive decisions in an ambiguous environment

  • Excellent understanding of business goals and objectives as they relate to customer use cases and solutions.

  • Excellent leadership and influencing skills driving cross functional alignment.

  • Strong Cross-functional team management, strong interpersonal skills and adaptive communication style

  • Ability to resolve Complex problems, drive for results, innovate, think and lead strategically


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can enhance our technical quality assurance protocols and methods, this is your opportunity to develop with Dell.

Closing date: 30th September 2019 .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here ( .