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Dell Senior Principal UX Designer / Researcher - Remote TX (Austin area) or Remote CO (Denver area) in Austin, Texas

Senior Principal UX Designer / Researcher - Remote TX (Austin area) or Remote CO (Denver area)

Everything we do, we do with our customers front of mind. As part of the Experience Design Group (EDG), you will be part that of the team leads the design and evaluation of technologies that make our innovative, game-changing products as easy to use as possible. We apply a user-centered, iterative design process to deliver usable interface designs across hardware and software products. We collect and make good use of a broad range of data and employ human factors engineering principles to identify and resolve usability problems and gain insights that influence product design and development.

Join us to do the best work of your career and make a profound social impact as a Senior Principal UX Designer / Researcher on our Experience Design Team in the Central Texas or Denver area (Remote for both locations).

What you’ll achieve

Do you live and breathe Design? Is finding key concepts hidden deep inside real-world contexts second nature to you? Feel compelled to “design things right” in your everyday life…just for the sake of it? If you are eager to inform and guide elegant Design solutions to complex problems that change the status quo, then please then read on. We’re looking for highly talented design and user experience professionals to join our team, the Experience Design Group, to help us create industry-changing designs for Dell, transform IT for companies, and mold the digital future for us all. This opportunity builds on the heritage of Dell and EMC, and their worldwide presence, to lead the next evolution of computing, cloud, and data technologies.

You will:

We are seeking usability experts that have the confidence to design and lead research to understand user groups, their tasks, work environments, mental models, competitive landscape, and the rapidly evolving data landscape.

The Senior Principal User Experience Researcher will use usability tools and research methods to design and conduct qualitative and quantitative studies in order to understand users and improve product usability and usefulness. The candidate will work closely with other designers, product managers, and engineers to identify and prioritize research opportunities and approaches. Responsibilities include designing and conducting studies, analyzing and reporting results, and providing recommendations.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Undergraduate degree Bachelors in Human Factors, Psychology, or a related discipline and 12+ years’ relevant experience or Graduate degree in a related field, plus 8+ years’ relevant experience.

  • Experience conducting user research using various methods and working in a team with developers and designers

  • Solid knowledge of the field of human-computer interaction, experimental design, observational, and field methods, and data analysis

  • Experience with a broad range of data collection and analytical techniques such as survey construction/analysis, UI prototype development, usability testing, focus group facilitation, and qualitative/observational methods, ethnography, and quantitative statistical data analysis to drive UI design decisions

  • Proven ability to synthesize and summarize findings within and across studies and participants, identify key insights and opportunities, and work with the core team to turn them into great user experiences

  • Ability to drive success in an engineering-driven organization (this is not an engineering position, but technical knowledge is very helpful)

  • Submission of portfolio or Curriculum Vitae with application/resume

Desirable Requirements

  • MS or PhD in Human Factors, Psychology, or another appropriate discipline

  • Deep understanding of data centers environments and related technologies, as well as IT Admin and information worker roles

  • UX experience working in enterprise, telco, government, financial, regulatory, or medical fields

  • Experience with data center hardware, software, and solutions and their users

  • Familiarity with server, compute, storage, networking, and converged / hyper-converged infrastructure technologies

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .