Dell Senior UX Designer/Architect -DellDesign– Austin, TX; Hopkinton, MA in Austin, Texas

Senior UX Designer/Architect -DellDesign– Austin, TX; Hopkinton, MA

Job Description

Do you want a defining role in transforming IT and building the digital future? If yes, this opportunity will build on the heritage of Dell and EMC to lead the next evolution of the IT transformation. Dell EMC is seeking a candidate for a Sr. User Experience Designer/Architect role, to craft next-gen IT experiences in collaboration with the industry’s leading advanced technology CTO group.

In this role you will work among leading technologist to define how sophisticated IT technologies are managed and consumed by tomorrow’s commercial IT specialists. Since you will play a key role in the evolution of Dell EMC, we are seeking usability and design experts to lead research to understand user groups, their tasks, work environments, mental models, as well as the competitive landscape. The ideal candidate will produce User Inteface (UI) designs as part of early simulations or prototypes, through a user centered design process, in close collaboration with SW architects and front end development experts. You will lead + employ various empirical methods and resources to identify and harvest customer/user insights to inform design.

In this role you will need to demonstrate boldness in working with other designers, business & technical leadership, to deliver exceptional and game changing interfaces. You must demonstrate the strength & tenacity that will inspire and guide teams towards this objective by evangelizing exceptional experiences throughout the organization with clear research results and award worthy designs.

In summary, you will play a key role in understanding and driving the key experiences that help create technologies that drive human progress by collaborating with our users, partners, and customers to create new opportunities that solve the problems that we don't yet recognize.


  • 15+ years of industry experience conducting user research using various methods and working in team with developers and designers

  • Solid knowledge of the field of human-computer interaction, experimental design, observational, and field methods and data analysis

  • Deep understanding of the Storage, Converged/Hyper Converged solutions and general IT resource management and orchestration

  • Experience with a broad range of data collection and analytical techniques such as survey construction/analysis, UI prototype development, usability testing, focus group facilitation, and qualitative/observational methods, ethnography, and quantitative statistical data analysis


  • MS or PhD in Human Factors, Psychology, or appropriate discipline

We are looking for someone with the following background

  • Draw insights and opportunities from user research and work with designers to turn them into great user experiences - leveraging user research to inform the product direction will be big wins for users.

  • Coordinating work on multiple products/releases and managing the work of additional resources

  • Strong aptitude for learning new technologies a must

  • Exceptional presentation & story-telling skills a must

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .