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Dell Solution Owner in Austin, Texas

Solution Owner (Front End) Senior Consultant

We are seeking an exceptional leader and forward thinker to help define and execute a new cross-product solution development approach. The solution owner will be responsible for leading customer insights, defining key solutions and requirements (e.g., platform, SW, ecosystem, and services), and facilitating incubation of critical innovations to hand over the solution ingredients to development teams with appropriate maturity level. In this role, you will need to collaborate and lead product planners from each of the product lines, adapt a well-entrenched product development process to better align cross-organizational stakeholders and guide the development of an integrated solution. Additionally, you will need to create buy-in from senior-level leadership and provide regular status updates on the solution development and key innovation progress.

Join us as a Senior Consultant on our Product Management team in Austin to do the best work of your career and make a profound social impact.

Solution owner will:

  • Drive research and analysis on customers for meaningful segmentation (e.g., personas, verticals, functions, etc.), use-cases, pain points and expectations through a combination of quantitative and qualitative research

  • Synthesize customer insights into unique user personas and define/develop solution requirements to address each persona’s needs across a broad set of commercial users

  • Create cross-organizational alignment on customer needs and influence hardware, software, and ecosystem roadmaps to create integrated solutions

  • Identify product innovations to address pain points and partner with engineering to ensure technical feasibility

  • Test new experiences with customers to gauge resonance and develop business rationales

  • Ensures all deliverables of Product Planning are well thought-out against both short- and long-term needs and delivered on time

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Typically requires 10-15 years of related experience in a product/solution owner role in a large enterprise environment

  • Ability to effectively work at all levels of the organization to drive results and influence broad set of stakeholders without direct authority

  • Proven track record of managing all aspects of a product lifecycle

  • Experience delivering complex solutions on-time with a tight deadline

  • Excellent written and verbal communication skills, including experience presenting to executive/C-level stakeholders

  • Adaptability to changing organizational priorities

  • Self-direction and motivation with the ability to operate independently, adapt quickly, and navigate ambiguity

  • Demonstrated ability to manage ambiguity in a fast paced, dynamic environment

  • Proficiency leading and managing multiple workstreams, project teams and informal teams

  • Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Desirable Requirements

  • MBA or Masters in Technical Field (e.g., engineering, computer science, etc.)

  • Experience managing both HW and SW products

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: Aug 31, 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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