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Dell Specialty Ecosystem Experience Planner, Consultant in Austin, Texas

Specialty Ecosystem Experience Planner

Austin, Texas

Take the first step towards your dream career

As a Specialty Ecosystem Experience Planner , you will be responsible for planning Specialty (Workstations and Rugged) ecosystem solutions including experience solutions, displays, client peripherals, software, and services to enhance customer experience and drive line of business financial performance.

We are looking for individuals with the following abilities: to work cross-functionally with the Advanced Experience Team, Client Peripherals, Software, Services teams, as well as with the and Specialty planning teams to drive Specialty ecosystem recommendation. The Specialty Ecosystem Experience Planner will also work to enable regional go-to-market activities and messaging to drive ecosystem objectives. We are looking for a candidate who is highly strategic and analytical, has strong communication skills, is comfortable in dealing with ambiguity, can influence across different organizations, possesses strong business acumen, and has a focus on customer experience/drive for results. If this sounds like you, come join our team!

Key Responsibilities

  • Oversees market research, monitors competitive activity and identifies customer needs to define long-term roadmap for specialty product ecosystems

  • Understands client market and develops ecosystem experience offers to ensure our mobile products are highly competitive

  • Effectively engages with partners to understand and influence their ecosystem roadmaps

  • Strategically works across internal stakeholders across specialty LOB, Advanced Experience Planners, Software & Peripherals, Engineering, Sales and Customers to develop a plan for key ecosystem products and offerings

  • Support go-to-market execution of key ecosystem experience with product marketing, messaging, and collateral teams

  • Ensures all deliverables of Product Planning are well thought-out against both short and long term needs and delivered on time

  • Openly work with development and management teams to evangelize the value of ecosystems and key experiences

Essential Requirements

  • MBA degree and 5+ years of relevant experience or 2+ years of Specialty product marketing experience preferred

  • Able to work in a fast paced environment requiring daily decision making

  • Strong business acumen with strategic analysis and business modeling skills

  • Attention to detail balanced with high level process overview/improvements

  • Ability to communicate complex ideas and strategies in simple terms

  • Good organization skills, including the ability to form and influence cross-functional project teams effectively.

  • Solid understanding of corporate customers and the way they procure and consume IT

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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