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Dell Technical Staff Architect – Managed Services Platform in Austin, Texas

Technical Staff Architect – Managed Services Platform

Remote Anywhere USA

Do you have a passion for being a Cloud Services thought leader/evangelist, for driving innovation and change? Dell Technologies Services (DTS), a key area of growth for Dell Technologies, is building a “cloud managed services platform” to deliver services in industrialized, multi-tenant, customer self-service and automated manner for private and multi-cloud.   

We are looking for a Lead Architect forCloud Managed Servicesplatform to provide managed services at scale, standardized and highly automated. Leading a team of architects but also working with other architects within the Dell organization. The functional and hierarchical team consists of multi-disciplinary architects, who are responsible for guiding theplatform. Contributing to the overall global architecture of Dell Technologies to facilitate the organizational transformation to as-a-service offerings, simplified IT landscape and SRE operating model.

You will be in adynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.

Y ou W ill:

  • Setting a clear architectural direction for transforming towards the highly digital, customer focused and very cost efficient as-a-service platform for (managed) services

  • Defining roadmaps (short,midand long term) by making explicit the key dependencies and drivers for thecloud managed servicesplatformbacked by Proof of Concept

  • Architecture and design for the utilization of theManaged Cloud servicesplatform componentse.g.ServiceNow (ITSM),OpsRamp(Monitoring,AIOps & ITOM) ,Ansible/AWX, Terraform, Splunk

  • Support development and build activities and dependencies in the Architecture Review Board

  • Guiding andIntegrating withIT landscape to support a standardized Dell Technologies ecosystem likeDatalake, Billing, Identitymgmt., (service cloud)GainSight, API marketplace etc.

  • Help with customer adoption of Dell Cloud Manage services platform in the container use case

  • Designplatform feature to support common customer use-case running on dell’s engineered stack

  • Be a trusted advisor to Portfolio, Engineering and service delivery organization using DevOps & SRE practices

  • Perform tools feature and cost analysis that best integrates with Dell Cloud Manage services platform architecture

Essential Requirements

  • B.S. or M.S. in Engineering, Computer Science, technical degree, or equivalent work experience with 15+ years of experience in Architecting andimplementing highly available and scalable products - with emphasis on products for highly technical users ( engineers, system engineers, site reliability engineers).

  • 5+ years of experience of building “Cloud Scale” Services for PaaS and/orIaCAutomation for Infrastructure Management with public cloud experience

  • Prior working experience with Agile software development,DevSecOps,IaCand their Automation toolchains

  • Solid understanding of Edge Computing and Container baseddeployments(Kubernetes)

  • Knowledge of the architecture patterns for cloud native applications to be used to define feature needs for the platform

  • Management & Operations tools experience with a goal of zero touch automation in a multi-tenant manner

  • Self-Organizing and deeply understands negotiation methods and the stakes and manages opposing viewpoints

  • Team player, supporting and promoting team accomplishments with a proven ability to drive change through influence and collaboration across a matrix organization in a highly fluid environment.

  • Implementation experience of zero trust security 

Desireable Requirements

  • Experience working closely with Site Reliability Engineering teams

  • Prior experience of full stack development is aplus

  • Exceptional written and verbal communicator – able to translate complex technical constructs/solutions to all level of understanding including C-Suite

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself andhave the opportunity todo the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policyhere ( .