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Dell Training Program Manager in Austin, Texas

Training Program Manager

Dell Technologies drives human progress through groundbreaking technology and the Program Management Team within Global Offer undergirds every product and service offered. We need everyone to be at the top of their game, so we design, prepare and deliver training and development programs for our suppliers, our partners, our managers and team members to achieve this. We deliver and evaluate a wide range of programs, from new system training and certification required for system access to continuous learning plans for management as well as leadership development. We also shape learning priorities for Dell Technologies and work consultatively with other professionals to share knowledge and implement organizational development programs.

Join us to do the best work of your career and make a profound social impact as a Training Program Manager on our Global Offer & Product Operations team.

What you’ll achieve

As a Training Program Manager you will be responsible for designing, developing and delivering curriculum tailored training needs across the company as well as developing new training methods & processes, re-evaluating existing processes, and mentoring other team members. You will get to work with job functions from all across the company and all Lines of Business to develop and deliver multi-media training curriculum on the latest technology updates for business partners, suppliers and internal stakeholders.

You will:

  • Develop and implement methods for evaluation of program effectiveness; evaluate the delivery of training and modify program based on feedback

  • Independently determine & develop approach to solutions, under only very general direction

  • May perform classroom training

  • Work closely with Engineering, Marketing, Materials, Operations, etc. to improve course effectiveness

  • Lead curriculum development teams as needed

  • Designs complex training programs within a broad subject area with senior leadership

  • Work with business unit leaders to understand training requirements and design programs to meet specific needs

  • Develop new training methods or processes, re-evaluate existingprocesses

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Strong curriculum design/development skills

  • Strong understanding of one of more curriculum development methodologies (e.g. ADDIE, Agile, Scrum, etc.)

  • Strong training/delivery skills

  • Strong understanding of Adult Learning Theory

Education and Experience

  • Typically requires 6+ years of related experience with a Bachelor’s degree; or 5+ years with a Master’s degree; or equivalent experience of 12+ years

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .