Dell ANZ CSB Advisor, eBusiness in Bayan Lepas, Malaysia
Operationalise new dell.com features and tools across Australia and New Zealand eg Special Events Deals Platform, Personalisation, Dell Advantage Loyalty Program, Coupon Vending Machine etc. This will include:-
Working closely with dell.com E2E Experience Team prior to launch and preparing plan to execute including data setup, cross-functional alignment/input, legal compliance etc
Develop Training schedule to ensure all teams have been trained on new features including Merchandising, Online Experience Operations, Marketing, Sales, Chat etc.
Oversee online execution during and post launch ensuring adherence to global guidelines, legal compliance and business priorities including recommendations for ongoing optimisation
Be the execution lead for ANZ as a Test Market
Main POC for ANZ including representing the team at key meetings ie Go-to-Market, Online Briefing, Gaming WIP, State of Readiness, etc.
Simplify processes and make recommendations on optimising team workload
Provide input on future developments required to improve the online experience
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent presentation and communication skills - ability to effectively communicate at all levels of the organization, and across multiple stakeholder teams.
Demonstrate solid project management and ability to multitask/run multiple activities concurrently. Effectively handle multiple ad-hoc requests/projects.
Previous experience in using web analytics tools like Adobe SiteCatalyst
Strong organizational and coordination skills in a multi-cultural environment.
Excellent attention to detail.
Ability to deal with ambiguity and multiple direction changes.
Think outside the box creatively – use creative and marketing skills to develop best in class merchandising and messaging
Strong team player and supporter
Fluent in English.
General Marketing / Online / Online Marketing experience preferable
Finally, individual should have optimistic, but pragmatic attitude and like working in team/cross-functional settings.