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Dell Engagement Manager, Infrastructure Business Engagement Services in Bayan Lepas, Malaysia

IT Program Management Senior Advisor

At Dell Technologies, we need strong leaders on our IT Program Management team to drive IT project, program, and portfolio activity across all IT and business segments. As part of this team, you will manage resources to make sure projects are completed on time, on budget and up to our high-quality standards.

Join us as a Senior Advisor on our Information Technology team in Malaysia to do the best work of your career and make a profound social impact.

What you’ll achieve

As an IT Program Management Senior Advisor, you will drive the development and implementation of new and exciting products and services, working closely with cross-functional teams to manage the lifecycle of highly complex, high risk projects, from design to delivery.

You will:

  • Drive delivery of roadmap initiatives and ad hoc requests

  • Collaborate with segment and engagement team stakeholders to break down initiatives into actionable steps with timelines, resource and material requirements and milestones to deliver the solution

  • Oversee ad hoc requests and escalated issues

  • Coordinate with End of Life stakeholder groups on migration timelines

  • Manage work requests across IPE product groups, when IPE Solution Engineering is not the sole conduit

  • Collaborate with engagement team to understand concepts for new ideas for products/services, potential demand, and cost benefit analysis

  • Increase self-service and infrastructure standardization as new applications are being developed

  • Drive for innovative solutions within IPE

  • Drive application readiness in support of special events, such as preparation of back end systems

  • Ensure segment adheres to onboarding processes, such as requirements for application architecture, upstream/downstream applications, cybersecurity requirements

  • Coordinate with Business Relationship Managers and Infrastructure Consultants to act as cohesive interface to the segment

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 8-12 years of related experience with a bachelor’s degree or equivalent experience

  • Project Management Professional (PMP) Certification or other methodology certification as applicable

  • Experience and expert understanding of IT Project Management principles and techniques

  • 3-5 years of Agile experience and/or certification in Product Management or Product Owner

  • Experience and expert ability in building relationships and providing direction and leadership to others for successful results

  • Extensive experience in managing change and engaging team members

  • Excellent facilitation and communication skills, verbally, in writing, inter-personally and in presentations

Desirable Requirements

  • Experience working successfully with globally distributed teams

  • Previous IT infrastructure experience desired

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 19 Feb 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .