Dell Internship, Inside Product Specialist in Bayan Lepas, Malaysia
Internship Client Product Specialist
Provides Client Peripherals Upgrade/Replacement expertise and quotation to internal core sales (short term) and customers (long term).
Identifies customer needs/ requirements and recommends the appropriate Client Peripherals products and solutions.
Effectively articulates the OEM value proposition.
Provides pre-sales technical support during the sales process.
Deliver Customer Experience of end-to-end sales cycle from requests to fulfilment to invoicing.
Work back-to-back with supporting team to support customer’s requests (i.e. delivery lead-time, alternative solution, expectation, onsite support, logistic and finance) end-to-end.
May own account sets and/ or be called into accounts as opportunities are identified
Remains up-to-date on new product, technology, and services offerings. Stays current on industry and vertical solutions as well.
- Meet the daily sales activities metric, i.e. SLA of email response, quotation generated, funnel built, order processed and Customer Experience metrics.
Build the expertise for our product and service offerings, as well as business processes and systems, at a rapid pace.
Stays abreast of current industry trends and how customers are being impacted to help solve specific market challenges in targeted requests.
Proactively identifies and manages opportunities in CRM to drive and deliver solutions and customer experience
Accurately maintains forecast of upcoming opportunities
Fresh Graduate are encouraged to apply.
Bachelor in any related discipline