Dell Manager , Inside Sales Management in Bayan Lepas, Malaysia

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Inside Sales Managerto work as part of a virtual team based in Penang.

Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential.

Manage teams of Inside Sales Managers and /or sales professionals responsible for overseeing and selling products, including personal computers, electronics and accessories, mobility products, enterprise solutions, services and packaged software. Represents, communicates and executes on specific sales strategies.

Roles & Responsibility:-

  • Directs the efforts of others in the achievement of the strategic and operational objectives of the group

  • Manages the hiring, staffing and maintaining of a diverse and effective workforce

  • Responsible for career development/planning, performance and pay discussions of team members

  • Manager of individual contributors and/or leaders who motivate and drive the inside sales organization to meet or exceed performance objectives through effective management of frontline sales managers and resources

  • Frequently interacts with subordinate supervisors, customers, and/or functional peer group leaders, normally involving matters between functional areas, other company divisions or units, or customers and the company.

  • Manages, through subordinate supervisors and leaders, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.

  • Influences and participates in the quota setting process at the team/individual level

  • Coordinates (where appropriate) operations and manages the relationship between inside and field sales personnel

  • Provides direction, development and inspiration to the team members in the organization

  • Understands the market in which the company operates, including our business/industry, our competitors and uses that knowledge to plan for the future.

  • Drives superior customer experience by delivering technology solutions tailored to customer needs while ensuring the removal of barriers and driving strategic alignment in the group, responsible for an overall quota.

  • Frequently helps in the development of reps by participating in call shadowing.


  • Able to coach and mentor others on building strong customer relationships

  • Strong communication skills

  • Intermediate leadership skills

  • Typically 5+ years of relevant experience or equivalent combination of education and work experience·

  • Typically requires 0+ years managerial/leadership experience