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Dell Representative, Inside Sales in Bayan Lepas, Malaysia

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Sales Representative on our Consumer Small Business based in Penang.

Not even digitally ground-breaking products sell themselves. At Dell, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.

Key Responsibilities

As well as building business with existing customers, the scope of the role will also include developing relationships with new clients. You will:

  • Achieve targets by selling Dell's range of solutions using outbound calling, consultative and influencing selling techniques to create results for Dell, our distributors and our customers

  • Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders

  • Answer inbound emails and phone calls from internal and external customers

  • Work closely with outside sales representatives and distributors to acquire new opportunities

Essential Requirements

  • High school diploma or equivalent, or a Bachelor’s degree or equivalent

  • Good understanding of computer technology

  • Results-oriented team player

  • Strong communication, presentation and problem-solving skills

Desirable Requirements

  • Some experience selling ICT solutions

  • Language(s) plus high level of spoken and written English

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