Dell Services Sales Representative in Bayan Lepas, Malaysia

Services Sales Representative (SSR)

Principle responsibilities :

  • Drive attainment of quarterly and annual Country Services revenue and margin targets.

  • Leverage key business units to optimize performance, including segment sales, customer care, technical support & marketing.

  • Ensure the business is anchored on solid performance management & development planning

  • Evangelize the tools, processes and infrastructure required to support the growing needs of the business.

  • Drive sales team mindshare on high services value proposition throughout overall services portfolio towards positioning the company as premier solution and services player in the country.

  • Ensure timely follow-up and qualify services up sell opportunity and follow up & engage with customer with account managers for value proposition and close deals where applicable.

  • Support business decision by in country/segment services business analysis and provide quality insights on key opportunity areas.

  • Create and execute in country/segment tactical plan in order hyper-grow business by looking for opportunities in region.

  • Monitor customer & sales feedback on Dell's & competitors' Solution offering & prices. Share same with Brand Marketing & Channel Marketing to determine corrective action as necessary.

  • Plan & execute periodical product trainings & new offering launches internally for Sales.

  • Participate to provide high quality business update in scheduled weekly/monthly/quarterly interlock meetings with all internal stakeholders.

  • Drive assist Services specific & support demand generation campaigns & events

Qualifications :

  • Minimum of 6-8 years of Sales experience with a consistent record of over achievement, performance awards and career advancement

  • Highly skilled in building influential relationships and delivering in a cross functional / matrixed environment.

  • Excellent oral and written communications.

  • Must be self-motivated, capable of working in a fast paced environment

  • Good knowledge of sales & marketing principles

  • Good understanding of Services or Solution applications in business

  • Good analytical and decision making ability

  • Degree in Business or Marketing