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Dell Solutions CoC Program Manager in Bayan Lepas, Malaysia

Product Management Senior Advisor

Showcasing excellence and innovation at every stage, Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.

Join us as a Senior Advisor on our Product Management team in Penang, Malaysia to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Product Management Senior Advisor, you will identify new growth areas, technologies and emerging product/service opportunities. You will conduct in-depth market analysis to optimize existing products/solutions and build next generation products, partnering closely with the Engineering and Product Management teams to build a product road map and align product strategies for the business.

You will:

• Manage products throughout their entire lifecycle

• Support business case for improvements or new products

• Capture and manage requirements and provide a simple interpretation

• Drive preparation for external and internal product events

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Excellent technology/engineering skills relating to design, test and quality

• Solid grasp of business goals and objectives as they relate to customer use cases and solutions

• Excellence in understanding competitors and their products as well as potential partner relationships for the product

• Fluent Mandarin highly desirable skill

Desirable Requirements

• Proven experience working on a world-class product

• 8 to 12 years of relevant experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 15 April 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .


The Programs team designs and implements the primary sales programs to be executed by sales teams.The Programs Manager creates sales programs that drive the product line objectives for the business. Success measures include both, activity and outcome metrics, such as follow-up, quote & order taps, pipeline, revenue, number of buyers, along with the overall enablement and segment success.The Programs Manager will define the program strategy, work across the Center of Competence (CoC), sales enablement, and Sales teams to enable the teams, and work with sales leadership to drive program performance..

Core Responsibilities

  1. Collaborates with Product Line Management team to drive product/solution content through

our sales programs and activities for maximum value and impact.

  1. Gathers feedback on program effectiveness through multiple channels, including direct stakeholder interaction, and communicates to appropriate marketing, CoC, and business leaders.

  2. Define success metrics , set targets, and drive attainment against leading indicators andperformance metrics for key initiatives, including play performance, seeds utilization, demonstration frequency and effectiveness, sales activity, pipeline development, revenue and margin.

  3. Determines most effective segment/vertical sales tools and drives usage to maximize sales productivity.Tools include sales-ready assets, asset repositories, sales plays, interlinked marketing activities, sales enablement.

  4. Develops and/or adapts content and programs to achieve sales demand through print

and electronic collateral delivery, sales training, customer research and customer briefings.

  1. Analyze performance reports to identify patterns, trends, and areas of consistent

under-performance and call out with suggested course of action.

  1. Liaise with vendor & internal compliance teams for programs funding, sign-off on terms

& conditions; submit Proof of Execution within deadline for timely reimbursement