Dell Sr. Advisor, Proposal Management in Bayan Lepas, Malaysia

Sr. Advisor, Proposal Management

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Sr. Advisor, Proposal Management on our Proposal Management team in Dell SWTC, Bayan Lepas, Penang .

It takes a team with a wide range of talents to create ground-breaking products. Our Proposal Management team within Professional Services has the expertise to bring the process together. We support the opportunity lifecycle from development through to contracting, acting as the primary liaison between the customer and the financial support organizations. RPF tenders, customer business case analysis, total cost of ownership modelling – we take it all in our stride.

Key Responsibilities:

As a Proposal Manager, you will work with the sales teams to deliver compelling tender responses to our external customers. You will lead cross-functional teams for the priority accounts and opportunities and manage the end-to-end proposal process / bid campaign for medium complexity proposals. This role is a key interface, between the sales account team, solutions team, finance, legal and management, and has significant impact on the bid response process, and commercial success of Dell’s business. This high visibility role requires the ability to work under pressure and to meet demanding deadlines. You will provide support to both the Commercial and Enterprise business in South East Asia, and also global accounts head-quartered in the APJ region.

Opportunity Review

  • Opportunity qualification: review customer documents and qualifying the opportunity with the opportunity owner.

  • Risk identification: review customer documents and proposed Dell solution to ascertain legal and delivery risk.

  • Customer document review and deconstruction: review of technical and commercial requirements, and ability to relay those to the bid team members.

  • Identify and gather bid team members per solution requirements. Ability to interpret and align customer requirements with our lines of business.

Bid Administration

  • Task assignment for response questions and identify accountable owners in the bid team.

  • Create response templates and/or modify customer response templates as required (almost always in MS Word).

  • Manage and track the content and input received from bid team collaborators and members.

  • Create customised responses where standard content is unavailable. Requires ability to interpret information, summarise and write compelling content.

  • Publish timelines and key milestones for the bid team.

  • Assist with creation of related customer presentations.

  • Document archive and undertake post-bid administration.

Generally, the role also involves:

  • Partnering with sales teams to understand the customer base, and support Dell’s overall business objectives.

  • Coordination the sales force and cross-functional organisations, including services, finance, and legal.

  • Managing multiple proposals simultaneously with varying complexity and deadlines.

  • Will involve working with regional teams on projects that will impact the proposal process.

  • Providing technical writing expertise authoring content that articulates the win themes and value proposition that addresses the requirements of the customer’s required business outcomes.

  • Working with senior management to ensure compliance to the governance framework established for bid qualification, finance and legal, and ultimately proposal gate.

  • Identifying opportunities for process improvements to improve customer experience and response procedures.

Essential Requirements:

  • Communication skills — strong writing skills including English grammar and punctuation, and an ability to work with different regional teams and cultures.

  • Strong analytical, communication, and time management skills.

  • The ability to self-manage workload and work with remote internal customers.

  • Cross functional experience, organisational agility with experience navigating a large organisation.

  • Negotiation and influencing skills, internal and preferably customer facing.

  • Project management skills, ability to deliver quality results under pressure and to deadlines, must be results oriented with a drive for excellence.

  • Attention to detail.

  • 5-8 years of relevant experience or equivalent combination of education and work experience.

Desirable Requirements:

  • Experience within bid or proposal management, preferably in IT or similar environment.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you have great business development skills, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .