Dell Sr. Analyst, Accounts Receivable in Bayan Lepas, Malaysia
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Provides administrative support in the Amex corporate card program.
Prepares outstanding card holders report, hold reports/ cancellation card reports, process level reports for management briefing monthly.
Prepares chargeback loss reports to cost centre monthly and follow up any outstanding with employees.
Maintains and uptodate card holders report, updating and retrieving data, as well as formatting and generating reports.
Assists in resolution of outstanding invoice queries/disputes of cardholders with Amex.
Responds to inquiries from internal and external customers.
Reviews status of accounts, and proactively monitor all cardholders Amex accounts.
Checks and verifies all disputes before accepting or refuting a chargeback between Amex and cost centres.
Supports internal metrics and goals.
Investigate potential and existing commercial fraud by cardholders and suppliers, Accounts that are delinquent, initiates charge out to cost centre.
Analyzes results of accounts investigated, and establishes appropriate credit controls and governance.
Engagement with all Stakeholders to understand and address issues, if any.
Drives standardization initiatives.
Establishes Corporate Card Global policy across company.
Undergraduate degree and 3 years relevant experience or Graduate degree and 2-4 years related working experience.
Ability to lead mid- to large-sized project teams.
Ability to communicate clearly and present at senior leadership levels.
Ability to manage risk and project decisions.
Proficient in negotiating and conflict management.