Dell Sr. Analyst, Accounts Receivable in Bayan Lepas, Malaysia

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

Key Responsibilities:

  • Provides administrative support in the Amex corporate card program.

  • Prepares outstanding card holders report, hold reports/ cancellation card reports, process level reports for management briefing monthly.

  • Prepares chargeback loss reports to cost centre monthly and follow up any outstanding with employees.

  • Maintains and uptodate card holders report, updating and retrieving data, as well as formatting and generating reports.

  • Assists in resolution of outstanding invoice queries/disputes of cardholders with Amex.

  • Responds to inquiries from internal and external customers.

  • Reviews status of accounts, and proactively monitor all cardholders Amex accounts.

  • Checks and verifies all disputes before accepting or refuting a chargeback between Amex and cost centres.

  • Supports internal metrics and goals.

  • Investigate potential and existing commercial fraud by cardholders and suppliers, Accounts that are delinquent, initiates charge out to cost centre.

  • Analyzes results of accounts investigated, and establishes appropriate credit controls and governance.

  • Engagement with all Stakeholders to understand and address issues, if any.

  • Drives standardization initiatives.

  • Establishes Corporate Card Global policy across company.

Essential Requirements

  • Undergraduate degree and 3 years relevant experience or Graduate degree and 2-4 years related working experience.

  • Ability to lead mid- to large-sized project teams.

  • Ability to communicate clearly and present at senior leadership levels.

  • Ability to manage risk and project decisions.

  • Proficient in negotiating and conflict management.