Dell Advisor, Services Project/Program Management-Release Manager in Bengaluru, India
People make Dell EMC – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Dell EMC Managed Services span infrastructure, engineered solutions, and end users. End User services includes Service Desk, Field Support, Asset Management, and SW Management and Delivery. Within the Infrastructure Managed Services at Dell EMC, we are looking for an Advisor, Services Project/Program Management to join our team in Bangalore
Company Details: Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Why Work For Us: Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.
Our Employee Value Proposition: Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
Summary: The primary goal of a Release Manager (RM) is to protect and manage the movement of releases through the build, test, and production environments. The RM ensures there’s a proper structure in place to allow the organization to scale efficiently. The RM needs to interface and communicate with test managers, development managers, IT operations, and the PMO on a daily basis. Equally, the RM must have the confidence to manage up and provide reporting as well as meeting updates to senior IT management and line of business.
Role / Responsibilities -
Develop common strategies for release governance across multiple departments.
Establish consistent release management processes.
Facilitate cross-department coordination of release management functions.
Create common standards and formats for release playbooks and work with management to standardize release decision-making.
Define common mechanisms for rollback and standards for capturing release-related performance indicators.
Forecast demand for release resources and identify opportunities for greater efficiency across the organization
Participate in CAB meetings to discuss release scope and/or roadblocks
Facilitate quarterly cross-enterprise release planning sessions.
Manage risks and resolves issues that affect release scope, schedule and quality
Manage relationships and coordinate work between different teams in different locations
Work with release engineers to understand impacts of branches and code merges
Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
Willingness to work in 24X7X365 organization, shift work, holidays, weekends and on-call
7+ years of expertise and leadership in Release Management
Strong project management skills is a plus
Experience in governing both waterfall as well as Agile/DevOps project lifecycles
Experience with Continuous Integration/Continuous Delivery (CI/CD) is a must
Experience with Gitlab/Jenkins/Teamcity/any Continuous Integration tool is a plus
Knowledge of ITIL standards and best practices.
Demonstrated ability to coordinate cross-functional work teams toward task completion
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
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