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Dell Advisor, Technical Program Management in Bengaluru, India

Advisor, Technical Program Management

With a global remit, our Technical Program Management professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. It’s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it’s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

Join us to do the best work of your career and make a profound social impact as an Advisor, Technical Program Management on our DFS - Flexible Consumption Models team in Bangalore .

What you’ll achieve

As project/program manager, driving the growth of existing Dell Technologies, DFS Flexible Consumption programs and lead efforts to improve operational effectiveness. Be part of Dell Financial Services; Flexible Consumption Models Team consists of Flex on Demand and Data Center Utility Offerings and be responsible for billing and reporting practice functions and program manage – data collection, manipulation & reporting through our global team. Prepares detailed project plans of an engagement within the standards of project management methodologies. Categorizes team/management requirements into a project plan detailing schedules, controls, resources and daily tasks under Metering and Reporting Practices

You will:

  • Responsible for Quality Assurance of Monthly Billing Reports, Capacity Forecasts, Account Ownerships within the M&R practice; ensure project is delivered to scope defined within SOW and ensure any deviations are processed via defined Change Control process

  • Point of contact during the project for all aspects of the engagement, working closely with IT & Engineering Teams to ensure a strong and seamless relationship by maintaining communications about the project to the stakeholders: customers, management, sales and delivery personnel’s

  • Responsible for regular status reports and dashboard to drive internal team meeting when required and document team meeting minutes through confluence tool.

  • May contribute to the account planning process for metering and reporting function by closely working with billing specialists, delivery managers, solutions architects and capacity managers for establishing project governance.

  • Responsible for the delivery and daily management of activities, which are coordinated with team members who hold responsibility for achieving the DELLEMC Bar of Excellence as the highest level of Customer Satisfaction within our contractual agreement of FCM business

Take the first step towards your career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

  • Overall 5-7 years of total experience with 2-3 years PM relevant experience who is self-motivated who can work all by one's self and can be counted on to maintain focus and follow through on critical assignments

  • Ability to quickly and completely understand strategic questions, gather relevant information, perform necessary analysis to develop an insightful report

  • Authors’ process documents and value addition for manual and/or automated activities of work items

  • Guide team during project lifecycle; provide project management, direction and oversight to project and/or work streams.

  • Perform data-analytics and consolidation with strong time management, prioritization skills and be able to work in a team environment with little supervision. Understand the current and future technical hurdles

Desirable Requirements:

  • Preferably BE/B.Tech/BCA/ BSc. MBA is a plus

  • Good hands on experience on MS Excel –Macros, Pivot Tables, strong Presentation Skills and familiarity with DELL EMC products or PMP certification is desired

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here at https://jobs.dell.com/diversity-and-inclusion .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here at https://jobs.dell.com/equal-employment-opportunity-policy .

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