Dell Analyst, IT Application Management in Bengaluru, India

Job Title

Competitive salary

Location

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a [Job title] on our [Job family] team in [Location].

In a world powered by technology, our customers need their systems and applications to be reliable. That's the remit of our IT App Management team. Both proactive and reactive, we’re responsible for the technical administration of enterprise application suites, including ERP and CRM. We’re experts in undertaking design, support, monitoring and system tuning activities across the entire application stack, including end-user UI, web and application servers and databases. We also analyze software and hardware problems, coordinate workable solutions and perform system software upgrades.

Key Responsibilities

  • Contribute in the Application Services, Messaging & Active Directory Migration Life Cycle (pre-staging, synchronization process, migration) by leveraging different toolsets (Install Shield Flexera, Quest Migration Manager, Binary Tree toolset etc.).

  • Responsible for providing technical guidance to the junior team members on Application Packaging, Virtualization, and Infrastructure Migration Projects

  • Packages, Deploys and Migrates complex applications and coordinates Migration related activities.

  • Participates in troubleshooting and resolution of customer problems using various approaches (Migration tools log files, etc.)

  • Ensures quality of all deliverables produced by carrying out quality checks & writes corporate workflows for Application Packaging & Migration Processes

  • Assess Application Compatibility Issues and apply appropriate remediation on the issues identified.

  • Demonstrates technical expertise while dealing with complex problems.

  • Identifies areas process improvement and facilitates initiatives

  • Exercises judgment within generally defined standards, best practices and workflows

Essential Requirements

  • Thorough Knowledge in Windows Desktop & Server Operating Systems (Win 7, Win 10, Win 2008, Win 2012 / 2016)

  • Excellent Scripting knowledge using PowerShell and be able to create tooling and automation required for Application Packaging / Messaging / Active Directory and related domains.

  • Thorough understanding of Application Services (Windows Installer, App-V, ThinApp etc.), Messaging, AD, O365 and related technology domains. Exposure to configuring various roles on Server Operating Systems.

  • Expertise in leveraging toolset like Flexera’s Install Shield, Quest Migration Manager & Binary Tree toolset and hands-on knowledge on Deployment tools like SCCM etc.

  • Bachelor’s degree with 3 to 5 years of relevant experience

  • Excellent verbal and written communication skills along with strong technical skills

  • Advanced PowerShell Scripting (with exposure to Regular Expressions, Fuzzy Logic, Desired State Configurations, Workflows etc.)

Desirable Requirements

  • Max 0 - 5 bullet point of requirements that may be helpful, but not necessary

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can offer expert knowledge of applications programming and design, this is your opportunity to develop with Dell.

Closing date: xx xxxxxxxxx 20xx .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .