Dell Analyst, IT Architecture in Bengaluru, India
Analyst, IT Architecture
Dell Technologies creates technology solutions for a changing world. Our IT Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.
Join us to do the best work of your career and make a profound social impact as an A nalyst on our IT Architecture team in Bangalore.
What you’ll achieve
This position is with Dell | EMC’s Consulting Services team. Dell | EMC Consulting delivers professional services in several technology areas to a wide variety of customers. This role is critical to the organization as part of an initiative to ensure solution accuracy from the presales phase to post sales delivery. The IT Architecture also known as Inside Solution Architect (“ISA”) gets involved in the presales process to ensure that a solution is designed, scoped accurately from Customer needs, in terms of technology, cost, and delivery capability standpoint
Provide pre-sales scoping assistance as needed in area of expertise.
Responsible for successfully interacting with Customer, primarily over phone, to assess, design, document, determine level of effort in man-hours of complex solutions while ensuring exceptional Customer Satisfaction.
Works closely with DCP Solutioning, Principal Consultants, Account teams, Customer, & Key Stakeholders.
Engage account team and customer to gather information required for scoping.
Determine the need for a technical Subject Matter Expert (“SME”) or a partner to be engaged in the scoping effort.
Determine technology feasibility and develop the best solution for the given customer needs.
Ensure compliance to Service Level Agreements (“SLA”s).
Create Proposals, Statements of Work (“SOW”) and pricing models.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
3+ years of hands-on experience in Technical Project Management, Sales or in a similar capacity.
Excellent Project Management skills (Negotiation, Responsiveness, follow up and planning skills)
A consultative approach to develop, present and explain the value of proposed infrastructure solutions to customers.
Passion to create an accurate solution that can be sold.
Detailed knowledge of Word, Excel, Power Point, Sharepoint.
General understanding of one or more Dell | EMC Services practice areas
Very strong communication and organizational skills
Ability to build effective teams & relationships
Strong Customer Focus
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Application closing date: 01 Aug 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .