Dell Business Ops Specialist in Bengaluru, India

About Dell :

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

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Role Overview:

Utilizing a variety of well developed organizational and project management skills, incumbent is responsible for providing sales order process support and reporting reconciliation for a defined sales territory (s). Uses sound judgment, in the application of general business principles and demonstrates initiative in carrying out assigned duties. Achieves a high degree of familiarity with and in-depth knowledge of field and corporate operational systems, processes and policies.

R oles and Responsibilities –

Responsible for all order booking activities to and ensures or orders are processed in accordance with customer and business requirements. Manages the collection of all paperwork and ensures that all approvals are submitted, current and correct contract data is included and that all basic revenue recognition guidelines are met.

Acts as liaison between sales, business operations and GBS to ensure all orders are booked, billed, invoiced and shipped correctly. Facilitates communications with other field organizations when necessary.

Assists with sales management to ensure forecast and territory management accuracy. Researches and reports discrepancies in sales figures and communicates with sales teams to update information accordingly.

Assists with territory assignment governance activities including; hierarchy changes, new hire support, opportunity reassignment

May participate in District level sales manager meetings and conference calls. Prepares presentations for sales meetings and Quarterly Business Review meetings.

Skills :

Ability to work in a high-pressure environment.

Ability to work in a team environment.

Customer focused.

Interpersonal skills.

Attention to accuracy.

Flexible.

Time management skills.

Organizational skills.

Sense of urgency.

Strong working knowledge of Microsoft Office products.

Education: High School

Experience : 1+ years relevant experience, or equivalent

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