Dell Consul, Customer/Tech Training in Bengaluru, India
Job Title: Consul, Customer/Tech Training
Company Description :
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Service Desk Analyst.
Why Work For Us:
Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.
Our Employee Value Proposition:
Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
About Business Unit:
As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.
Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.
Our mission is to make customers' use of our products and solutions successful, so that they can more effectively transform their business. Our cross-disciplinary team includes technical account leaders, data scientists, agile specialists, solutions architects, educators on Pivotal technology, and business transformation specialists.
You are unique: as a curious, passionate, engaging, hands-on architect you will help customers realize the benefits of cloud native applications and architectures on Pivotal Cloud Foundry. You will also work closely with the Pivotal Cloud Foundry engineering and platform architect teams to transform the way our customers build and run their software.
●Provide operational assistance and guidance for Pivotal Cloud Foundry including; monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and build packs
●Establish and maintain continuous delivery pipelines for deployment of Pivotal Cloud Foundry and related products in a customer’s infrastructure
●Design and implement continuous integration and continuous delivery processes to deliver customer applications to production, fostering a culture of continuous process improvement
●Continuously learn and be at the leading edge of Pivotal and industry trends.
● Over all 10+ years of experience of 2+ years’ experience in release management or production operations
●2+ years experience working on performing systems automation and integration (ideally leveraging an agile methodology / lean techniques)
●Competence in using scripting + programming languages to automate frequently executed activities
●2+ years IaaS experience (vSphere / ESXi / AWS / OpenStack / Azure / GCP)
●Expert knowledge of Linux / Unix / Windows systems
●Expert knowledge of networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT)
●2+ years experience with Jenkins, Hudson, Bamboo, TeamCity, and other Continuous Integration tools
●Experience with production systems and dealing with production issues
●A clear understanding of cloud service and deployment models
●Experience with a platform as a service product such as Cloud Foundry, Heroku, Elastic Beanstalk, or similar
●2+ years experience with Chef, Puppet, BOSH, or related automation / orchestration tools
●Some experience working with NTP, SAML, oAuth 2, Active Directory
●Solid understanding of systems monitoring, alerting and analytics (NewRelic, AppDynamics, Cacti, Graphite, Logstash, Nagios, Ganglia, Splunk, vROPS, Datadog, etc.)
●A software development or DevOps automation background is a big plus
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .