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Dell Dell Technologies - Advisor, Project/Program Management, Services in Bengaluru, India

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Advisor in our Services Project/Program Mgmt. team in Bangalore.

Company Details: Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Why Work for Us: Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Employee Value Proposition: Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Job Summary: The role will be expected to work in a positive and collaborative fashion with fellow team members, sales, customer service, partners, customers and other technical support groups in cross-functional teams. As an Advisor, you will supervise external clients’ projects from initiation through to delivery, ensuring technical compatibility and coordinating interdepartmental activities so the product or project is completed on schedule and within budget constraints.

Key Responsibility:

  • Works with external clients/customers to monitors projects from initiation through delivery and ensures technical compatibility for the various accounts.

  • Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints

  • Responsible for the delivery of moderate complex, moderate risk projects and maintaining project quality, finances

  • Prepares detailed project plans of an engagement within the standards of project management methodologies detailing schedules, controls, resources, costs and daily schedule, establishing project governance

  • Reviews and validates statement of work (SOW)

  • Responsible for the delivery and daily management of activities, which are coordinated with Dell employees or Partner Resources Works with Resource Management on project

  • Completes weekly and quarterly forecasts of revenue and utilization

  • Prepares estimated time to complete, manages back-log

  • Manages the cost budget and the impact of change requests on cost budget

  • Responsible for Quality Assurance; ensure project is delivered to scope defined within SOW and ensure any deviations are processed via defined Change Control process

  • Participates in customer discussions regarding budget, risk and impact of changes

  • Point of contact during the project for all aspects of the engagement

  • Ensures a strong and seamless relationship by maintaining communications about the project to the stakeholders: customers, management, sales and delivery personnel

  • Holds internal and Articulates the full value of the Dell Solutions and Dell Services business benefit to the customer

  • Keeps eyes open on potential future opportunities at the customers' and communicates to sales as appropriate

  • Lead team during project life-cycle; provide project management, leadership and oversight to project and/or work streams

  • Provide performance feedback to management and team members

  • Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars

  • Complete and maintain industry recognized project management certification

  • May actively contribute to the account planning process

  • Keeps eyes open on potential future opportunities with the customers and communicate to sales as appropriate to ensure business requirements and customer needs are met when it comes to having a technology.

  • Prepare reports for upper management regarding status of project.

Requirement Details:

  • 6 to10 years of experience as a services project or program manager, with the ability to successfully deliver on time and budget

  • Exceptional leadership and motivational skills

  • Strong knowledge of associated services and solutions

  • Focus on quality and results, with a desire to maximize the commercial value of customer relationships

  • IT Infrastructure and Migration Fundamentals

  • Emerging Cloud technologies & tools Fundamentals

  • Willingness to work in Night Shifts (US Time zones)

  • Recognized project management certification.

Desirable requirements:

  • Engineering or bachelor’s degree in a related field or equivalent experience

  • Minimum of 6-10 years of related work experience in Project/Program Management

Benefits:

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here (http://www.dell.com/learn/us/en/uscorp1/corp-comm/cr-equal-employment-opportunity?c=us&l=en&s=corp&cs=uscorp1) .

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