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Dell Lab Support Principal Engineer, Lab Security Transformation in Bengaluru, India

Job Title

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Join us to do the best work of your career and make a profound social impact as a Lab Support Principal Engineer on our Infrastructure Engineering Operations team in Bangalore.

What you’ll achieve

As a Lab Support Principal Engineer, you will be responsible for for security monitoring, patch & vulnerability analysis and application, patch automation and ensuring that infrastructures vulnerability and patch management are aligned-to and maintained-on industry best practices mitigating risks to acceptable levels. In this role, you will be engaging with program employees, stakeholders, and executives to ensure appropriate and up-to-date security management. Perform installations, preventive and remedial maintenance of servers, software, network, storage and SAN equipment located in LAB computing environment. Works with engineering departments to develop successful measurements to establish metrics. Demonstrates a high degree of self-initiative. Performs other duties as required.

You will:

  • Responsible for installation, configuration, testing, technical support, and process enforcement in the day-to-day operations of infrastructure systems with regard to patch management process.

  • Management of patching solution for all Infrastructure and validate successful deployment and monitor for incompatibility or performance issues.

  • Develop and improve key point indicators and metrics for vulnerability remediation.

  • Assist in developing action plans, schedules, budgets, status and metrics reports as well as other management communications intended to improve and enterprise patch management program.

  • Provide technical support & troubleshoot issues with security devices across multiple regions and environments.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Minimum 8 years of solid, diverse work experience in IT Infrastructure service management including experience in Technology Operations /patch management/vulnerability management/ Infrastructure supporting technology towers like Server, Storage, Backup, Virtualization (VMware) etc

  • Have experience defining security roadmaps based on customer requirements and driving security programs across large diverse organizations.

  • Proficiency in scripting of packaged installation of patches, software and configuration changes.

  • Strong knowledge of antivirus, Patch management tools

  • Must demonstrate accountability, sound decision making, analytical thoroughness, and the ability to work well with other team members

Desirable Requirements

  • ITIL V4 Certified

  • Strong scripting knowledge and hands on experience on various automation tools.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: DD Month YYYY

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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