Dell Manager 2, Bus Sys Analyst in Bengaluru, India

Responsibilities:

  • Directly manages and actively supervises a team of Business Systems Analysts, Project Managers and Scrum Masters supporting the Connectivity team

  • Provides mentoring and performance development for direct reports, challenging the team for creative solutions, improvements in customer engagement and service delivery

  • Leads their team in the assigned objectives and goals for the program/project engaged upon

  • Provides day to day management direction and work assignments to staff

  • Exhibits customer-focused leadership behavior and may interface with key business stakeholders

  • Regularly interfaces with IT leadership and may participate in meetings with business units

  • Identifies opportunities to shape business processes

  • Negotiates issue resolution between business functions

  • Performs HR responsibilities; recruits and hires employees and contractors with the appropriate skill sets and completes annual employee performance appraisals

  • Must be able to motivate and develop their team in pursuit of assigned objectives

  • Adept at setting team’s priorities and providing hands-on direction in the team’s work

Requirements:

  • 5+ years of relevant experience as a Business Systems Analyst or Project Manager

  • Minimum 2 years’ experience managing a team

  • Ability to prioritize projects and/or deliverables

  • Must have proven success in a collaborative, geographically dispersed team environment