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Dell Principal Systems Development Engineer (I8) in Bengaluru, India

Job Title: Principal Systems Development Engineer

Location - Bangalore

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Our customers’ system requirements are usually highly complex. Bringing together hardware and software systems design, Systems Development Engineering operates at the very cutting edge of technology to meet them. We design and develop electronic and electro-mechanical or systems-orientated products, conduct feasibility studies on engineering proposals and prepare installation, operation and maintenance specifications and instructions. We’re proud to deliver programs and products to the highest quality standards, on time and within budget.

Experience : 10 to 14 years

Key Responsibilities

Provide input on architectural requirements to software engineers during SDLC process to make sure HA and scalable environments are attainable as dictated by business SLA requirements

  • Deploy application code to staging and production hardware environments using ITIL change control processes.

  • Implement application and systems monitoring and from those, establish baselines and tuning them to reduce false alerts and identify opportunities for improving system performance.

  • Participate in on-call rotation to respond to and assist with the troubleshooting of hardware and application incidents.

  • Track progress and resolution of incidents using SLM best practices.

  • Assist application support teams with customer support cases that have been escalated, as required.

  • Train and mentor junior production and systems engineers on topics related to application management, administration and maintenance.

  • Work in conjunction with development teams to resolve bug cases and other application issues as required.

  • Create project plans for initial application launches and report statuses/milestones completed to core technical and

  • Business teams as requested.

  • Continually improve operations and supportability of all applications by improving upon application management via scripting automation tools and monitoring.

Essential Requirements

  • Linux, Windows, VMware administration support - Good working knowledge of security

  • RHEL or OEL version 6.x or 7.x

  • Experience in monitoring performance and capacity of servers

  • Advanced knowledge of SRM (e.g. Remedy) for incident, change, and asset management

  • Work with application teams to ensure optimum configuration and performance of Linux environment

  • Perform scheduled maintenance both independently and in conjunction with key suppliers, including security patching

  • Liaising with 3rd party suppliers for the purposes of support, improvements and project delivery

  • Advanced communication, negotiation and customer service abilities

  • Effective communication skills within and outside team.

  • Oracle and SQL scripting

  • Basic scripting knowledge on either Windows or Linux (Batch, Bash, Powershell etc.)

  • Thorough and deep understanding of networking protocols, firewall, and load balancing concepts.

  • As a senior engineer, must be able to identify action items for the group, and take initiative to complete them or delegate to junior engineers

Desirable Requirements

  • 5-9 years Linux, Windows, VMware and hardware in a large corporate environment

  • Storage (Compellent, EqualLogic) and associated protocols (NFS, CIFS, SMB) knowledge

  • Red Hat RHCE or other Linux certification

  • Automation skills

  • ITIL V3

  • MCSA/MCITP Enterprise Admin certification

  • Hadoop and/or other data warehousing technologies

  • Working knowledge on Apache HTTPD and Apache Tomcat or Weblogic on Linux

  • PowerShell and/or bash shell scripting

  • F5 Big-IP load balancing administration

  • SDLC and/or other best practices related to software release

  • 5-9 years of professional experience (5 years directly related to IT or functional area) or equivalent combination of education/experience.

  • Rotational On-Call Support is also a requirement to Support Project Activity.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you would thrive in a combined hardware and software design function, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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