Dell Program Manager in Bengaluru, India

Directs the efforts of others and provides oversight into all aspects of project delivery—both at the tactical and strategic levels

Manages the hiring, staffing and maintaining of an effective workforce, which includes career development, performance management, and pay management for team members

Responsible for ensuring that all project managers consistently adhere to our company standard project management methodology throughout the project lifecycle, as aligned to PMI Project Management Body of

Knowledge (PMBOK)

Understands service offerings to aid in formulating and articulating new business opportunities to support the customer’s strategic direction and corporate growth Communicates and translates our vision/strategy to staff

Responsible for executing and managing functional and business goals for the group including budgetary goals and objectives

Influences individuals regarding issue resolution, problem solving, or championing the project management value proposition

Prepares and presents reports to all levels of leadership and staff

Ensures critical outcomes are met for each project, program and/or portfolio for which they are responsible , or their staff is responsible, in the nine PMI PMBOK project management areas (see Project and Program

Management job family)

Ensures that effective project controls are in place to monitor project performance. Provides effective performance reporting for the customer and Dell. Understands the links and dependencies between the projects and other in‐flight projects and/or business initiatives

Responsible for daily management of a blended team of project managers and/or project coordinators, including but not limited to problem solving, and regular communication with sales management, suppliers/partners, development, and coaching and mentoring of the team

A minimal to moderate level of engagement will be expected to support the sales of services

Ability to apply standard PMO Functional Skills, to the extent necessary, to oversee and manage a small team and small portfolio

Strong people management skills including team building, performance management, pay management, conflict management, talent management

Demonstrates strong ability to articulate the typical components of an effective project management information system: understands and has proficiency in the specific tools that are available and required as part of the Dell project management information system (PMIS)

Demonstrates strong ability to manage

project delivery and project portfolio governance

Demonstrates strong ability in PMO management including executing and managing the processes and the interactions used to plan, acquire, assign, develop and manage the resources that operate a PMO Organization

Typically 8+ years of relevant experience or equivalent combination of education and work experience

Typically requires 2+ years managerial/leadership experience

Experience in CRM Technologies is an added advantage.