Dell RPA Business Analyst / Process Engineer in Bengaluru, India

Senior Analyst, Business Systems Analyst (RPA Business Analyst/Process Engineer) – Bangalore, India

Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Business Systems Analyst on our Supply Chain Strategy team in Bangalore.

Role Overview

As a Business Systems Analyst – PE/RPA, you will be part of a hand-picked team that is implementing the digital supply chain of tomorrow at Dell. You should be comfortable with a fast-paced dynamic environment, be able to translate moderately complex and varied business needs into business process automation application requirements. You will also define and manage the project scope of automation and other digital supply chain technology, and act as the liaison between IT, business teams, and RPA developers.

Role Responsibilities

-Collaborate with stakeholders across various teams within Dell Global Operation to understand their business need, analyze and assess automation feasibility, and translate into RPA technical design documentations

-Actively manage and drive the project timelines so the expected business outcomes can be realized in the shortest possible timelines

-Work side-by-side with the developer to ensure business units are getting exceptional RPA support throughout the project

-Troubleshoots and corrects RPA related technical issues

-Manage cost and time constraints and perform risk assessments

-Work with the Digital supply chain leadership team to ensure RPA adoption goals and business outcomes are being met

-Support project managers through participating and synthesizing stakeholder interviews


-2+ years of related experience in a professional role with a Bachelor’s degree

-Excellent written and verbal communication skills, including good client interaction skills with the ability to present technical details to a non-technical audience, as well as produce clear and concise written documentation

-Strong program/project management skills

-Understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution

-Proficiency in using Microsoft tools – PowerPoint, Excel, Word, and Outlook


-1+ years of work experience (IT, Supply Chain, or Consulting preferred) with Bachelor’s degree

-Master’s degree

-Experience with Robotics Process Automation software

-Supply Chain, Planning or Procurement experience

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

-Life at Dell means collaborating with dedicated professionals with a passion for technology

-When we see something that could be improved, we get to work inventing the solution

-Our people demonstrate our winning culture through positive and meaningful relationships

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential

-Our team members health and wellness is our priority as well as rewarding them for their hard work

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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