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Dell Senior Advisor-Business Content Administrator in Bengaluru, India

Business Content Administrator

Dell Technologies creates technology solutions for a changing world. Our IT Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.

Join us as a Senior Advisor on our IT Architecture team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

The Business Content Administrator works to launch and maintain business content within the suite of Global Solutioning Applications. The primary content responsibilities of this role will focus on the FUSE application.

FUSE is a new solutioning application launching in FY22-23. Solution Architects use FUSE to generate custom costs and SOWs. FUSE content includes questionnaires, surveys, and templates for outputs including CSOWs, RSOWs, Proposals, Booking Instructions, and Delivery documents.

The team has a global footprint to bring relevance to the role and ensure content needs are addressed during business hours but with flexibility. In addition, specific workloads vary in complexity and skill.

You will:

  • A successful BCA will have a working knowledge of the solution process and an in-depth understanding of the FUSE application would be beneficial. They build questionnaires and manage output templates. And understand how completed questionnaires populate templates.

  • In addition, the BCA is detail oriented and ensures content is rigorously tested prior to launching into production. They balance global content consistency with localisation requirements at the regional and country level.

  • A BCA works collaboratively within a global team. They interact with content owners (legal, custom capabilities, delivery) and stakeholders to ensure content is administered efficiently.

  • Facilitate customer presentations at the executive level

  • Designs quality control and test procedures to ensure the deliverables meet established design and performance goals

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Experience working collaboratively within a global team.

  • Understanding of content lifecycle and follow established process and protocol.

  • Drive to take ownership of content accuracy through interactions with content owners and business stakeholders.

  • Ability to identify opportunities to improve the application and work with the Project Management team to drive improvements.

  • Willingness to cross-train on other business applications, as needed.

Desirable Requirements

  • Bachelor’s degree

  • Advanced Degrees or technical certifications

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 01 Dec 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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