Dell Senior Engineer, Solutions Architecture in Bengaluru, India
Senior Engineer, Solutions Architecture
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Engineer, Solutions Architecture on our CPSD Tech team in India, Bangalore.
Our Delivery Specialists are integral to getting things done for customers. When Dell is contracted to deliver services, anywhere around the world, Delivery Specialists make sure our innovative technical solutions meet specifications. They also plan, direct and coordinate the full range of organizational and technical activities required to deliver on our promises. Getting this right involves building up in-depth knowledge of clients’ priorities, challenges and initiatives as a trusted advisor. This also enables our team to identify potential sales opportunities. Together with colleagues in sales and Global SMEs, they develop strategic plans for account growth.
•Responsible for Implementing, Supporting and Troubleshooting the upgrades of datacenters built using DELLEMC Convergence and Hyper Convergence Infrastructure from Remote. He/She should have Expert knowledge in Implementing & Supporting one or more of the Technology Domains such as Datacenter Networking, Unified Datacenter Storage Infrastructure, VMware Virtualization & Cisco UCS Compute Infrastructure.
•Deliver DELLEMC CI/HCI Solutions for Datacenters and specifically integrating those into DELLEMC’s overall data center architecture and detailed design.
•Serve as content knowledge expert, participate in upgrade proposal preparation, develop detailed upgrade services methodologies, customer presentations, mentor other technical consultants and assist with development of technical collateral around server and application integrated designs.
•Should exercise judgment within defined Industry standards and use creativity to develop a clear low level services methodology for the data center solutions being positioned.
•Responsible for technical decisions that will affect project timelines, functional units, and/or deadlines.
•Works closely with the customer on Dell EMC Best Practices; ensures solutions work as intended in the customer's environment.
•Provides proactive recommendations to the customer for improving their use of Dell EMC CI/HCI solutions to help maximize their satisfaction with Dell EMC.
•Actively contributes to the implementation, configuration, layout and performance tuning of EMC and non-Dell EMC products.
•Participates in the design and operational execution of the customer's disaster recovery process as required.
•Performs complex and/or extended-stay implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.
•May be required to support and train both customers and less experienced co-workers. Dell EMC Proven Professional Certification desired.
•8+ years’ experience and in-Depth Knowledge of DELL EMC Enterprise Storage products. This experience should include the planning, deployment, configuration and administration of the same.
•The ideal candidate will have deep technical expertise in the use of Data Center products and their use in the design of Converged Infrastructure through Network, Compute, Storage and Virtualization architecture. In addition, IT people/process consulting knowledge and experience, understanding of datacenter physical requirements specific to power, cooling, cabling etc.,
•Must be self-motivated and eager to learn new technologies and skills to better assist customers
•Leadership skills to lead and execute on projects.
•Good Communication and Presentation skills.
•VMware Certified Professional (VCP) preferred
•Cisco Certified Network Professional (CCNP)
•EMCSA, EMCTA Storage Certifications preferred
•Excellent customer service skills with strong focus on customer satisfaction
•Strong problem-solving skills with an emphasis on quick problem resolution
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you’re ready to become a trusted advisor to clients and drive the delivery of tech solutions to meet their needs, this is your opportunity to develop with Dell.