Dell Senior Escalation Engineer, PowerFlex in Bengaluru, India
Senior Systems Development Engineer
Our customers’ system requirements are usually highly complex. Bringing together hardware and software systems design, Systems Development Engineering operates at the very cutting edge of technology to meet them. We design and develop electronic and electro-mechanical or systems-orientated products, conduct feasibility studies on engineering proposals and prepare installation, operation and maintenance specifications and instructions. We’re proud to deliver programs and products to the highest quality standards, on time and within budget.
Join us as a Senior Systems Development Engineer on our Systems Development Engineering team in Bangalore to do the best work of your career and make a profound social impact.
What you’ll achieve
As a Senior Systems Development Engineer, you will design, define and implement complex system requirements for customers and prepare studies and analyses of existing systems.
• Deliver assigned system interfaces with design and process across extended teams
• Prepare documentation for inspection/testing procedures
• Design, develop and implement cost effective methods of testing and troubleshooting systems and equipment
• Prepare test and diagnostic programs, design test fixtures and equipment and complete specifications and procedures for new products
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
A matching candidate applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Works closely with Engineering and other technical business units to increase knowledge and resolve customer issues. Identifies and provides resolutions to a diverse range of complex technical problems. Engineers provide problem determination and resolution for customer issues.
Requirements (all of them will be examined during the interviews):
· Customer service skills with at least 5 year’s experience of customer support.
· Ability to work in a team environment
· Communication skills
· Capable of working under pressure
· Ability to learn new technologies
· Expert knowledge of operating systems (VMWare ESX, Linux )
· Advanced knowledge of TCP/IP networking
· Experience in working with customers worldwide
· Travel required 10-20% (or more at peaks)
· Networking experience: TCP/IP Protocol, infrastructure
· Familiarity with applications, database (SQL, Exchange, Oracle) and clusters
· Scripting – Perl/Python/Shell
· B.Sc. (or equivalent) in Computer Science
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Application closing date: DD Month YYYY
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .