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Dell Senior Lab Support Engineer, Lab Security Transformation in Bengaluru, India

Senior Lab Support Engineer, Lab Security Transformation

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Join us to do the best work of your career and make a profound social impact as a Senior Lab support engineer on our Infrastructure Engineering Operations team in Bangalore.

What you’ll achieve

As a Senior Lab support engineer, you will be responsible for managing all aspects of platform services, including, but not limited to : MS Active Directory and Network Information Service (NIS). This is a hands-on technical position, and a deep knowledge of services infrastructure and platforms is crucial for immediate success. This position will be responsible for to assist customers with AD take back activities (eviction) and directory restoration services. This could include both on-premise and hybrid AD. You will also be responsible helping customers implement security assessments against AD. Works with engineering departments to develop successful measurements to establish metrics. Demonstrates a high degree of self-initiative. Performs other duties as required.

You will:

  • Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams.

  • Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems.

  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.

  • Responsible for design and implementation of future infrastructure systems & services and redesign of existing systems and services.

  • Ensure Backup & Recovery procedures & policies are in place and implemented for all Active Directory.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Minimum 5 years overall IT experience and 3 years’ experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.

  • Proficiency in hardware, software and operating systems.

  • Extensive knowledge of AD and NIS configuration, deployment, auditing and logging.

  • Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies.

  • Ability to multi-task and work in a high-pressure environment

Desirable Requirements

  • Scripting and automation experience, especially using PowerShell, Linux

  • ITIL v3 Certification.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: DD Month YYYY

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .