Dell Senior Principal Software Engineer in Bengaluru, India

Dell IT Overview

Dell creates technology solutions for a changing world. Our Information Technology (IT) Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.

About Business Unit

The individual would be part of Dell’s online support engineering team ( and should possess excellent technical design skills, development & deployment expertise, and team & leadership skills. You should be passionate about customer experience and satisfaction. As part of the team you will be responsible for new development, innovation, implementing and deploying new enhancements to Dell’s online support platform, interacting with development teams globally and work closely with our business partners to understand requirements, and high quality deliverables in a timely manner.

Role overview ​

The Salesforce Developer is responsible for developing Salesforce Service Cloud solutions. The developer will translate business requirements into functional solutions. The ability to execute strategic direction, as well as possessing significant depth of technical expertise in salesforce architecture, will be key skills for the position

Key Responsibilities

  • Collaborate with global teams CRM Development team for a complex system that is deployed globally.

  • Design, develop and implement solutions to the agreed schedule and in accordance with architectural, quality and process standards.

  • Communication with various stakeholders that include business, adherence to SLAs while working on production issues.

  • Mentor the junior team members and improve overall productivity of sustenance development teams

  • Work with other Developers, Architects, Development Managers, Systems Analysts to ensure timely delivery of a high quality overall solution that meets business requirements and enhances stability/performance/scalability of the application.

  • Provide assistance with design prototyping and walk-throughs, as required.

  • Ensure compliance, audit & quality standards maintained across all technical areas.

  • Contribute to standards and processes to be followed during the support and development lifecycle

Essential Requirements

  • 13 years+ of experience in CRM, Integration, ESB, BOOMI and other latest integration technologies and methodologies.

  • Experience of Case Management , Entitlements, Agreements extensively

  • Extensive experience in Configuration using Integration Configuration Tools and Administration,

  • Expertise integration of SFDC via BOOMI, ESB, PCF is mandatory

  • Experience of leading and mentoring the teams while delivering the mission critical applications

  • Automated build and deployment processes

  • Proven experience of delivering quality solutions on a fast-moving business environment

  • Experience working with multi-cultural & multi-national software development team

  • Availability and willingness to travel to other Dell Technologies locations worldwide


  • UG -Specialization in Engineering, Information Science, Information Technology, Computer Science, Computer Application OR

  • PG - Specialization in Engineering, Information Science, Information Technology, Computer Science, Computer Application

Desirable Requirements

  • ESB/PCF/Boomi Training and Certification would be an advantage


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.


Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership.

Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Apply now!

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