Dell Senior Software Engineer in Bengaluru, India

Dell's Bangalore Design Center is the home of the award-winning Dell storage products, which simplify the way businesses of all sizes store and protect information. Our customers represent a "Who's Who" of global corporations across multiple industries. They choose to work with us not only for our leading-edge technology that simplifies IT, but also because of the enormous intellectual capital that is here - our exceptional employees.

Role overview

  • Engineer responsible for Development and Sustenance engineering of EMC VNX, VNXe, UNITY and other Midrange Solutions product lines.

  • Utilize diagnostic aids, tools, test equipment, technical documentation, and experiential expertise to diagnose and resolve complex storage system problems.

  • Regularly communicate progress toward problem resolution/recovery and RCA.

  • Provide a RCA or review an RCA to ensure accuracy, completeness, while anticipating and diffusing potential questions.

  • Perform core dump analysis using GNU tools.

  • Effectively and convincingly communicate with EMC and customer personnel of varying technical skill levels to provide technical explanation of problems and corrective action guidance.

  • React with a sense of urgency to customer technical issues to eliminate or decrease customer downtime.

  • Work effectively with cross-functional and/or global teams and readily share information with others.

  • Promote knowledge creation and contribute to centralized problem identification and resolution knowledge base.

  • Maintain and expand area(s) of technical expertise with both formal and informal training and related hands-on development experience.

  • Become the hands-on technical expert for one or more assigned product / technology area.

Skills

  • Strong technical aptitude, problem solving skills and analytical ability.

  • Must have experience programming C/C++ on UNIX operating systems.

  • Knowledge and experience in Network Attached Storage (NAS) technologies such as File Sharing Protocols and File Systems. Knowledge of Replication and NDMP is a plus.

  • Must have File Sharing and Network protocols experience. Examples include: CIFS/SMB, NFS.

  • Strong knowledge of TCP/IP, threads, client-server, and inter-process communications.

  • Hands on experience with gdb like debugging tools in a Unix Kernel environment.

  • Solid Concepts in Operating Systems, Data Structures and Object Oriented Programming is a must.

  • Experience in version control systems.

  • EMC product knowledge of NAS/SAN products preferred

  • UNIX shell/Perl/Python/PHP scripting is desirable.

Benefits:

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership.

Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

  • Bachelor or Master degree in Computer Science

  • Excellent interpersonal and presentation skills

  • Domain expertise in the NAS/File Systems.

  • 6-8 years relevant experience

  • Bachelor or Master degree in Computer Science

  • Excellent interpersonal and presentation skills

  • Domain expertise in the NAS/File Systems.

  • 6-8 years relevant experience