Dell Software Senior Principal Engineer in Bengaluru, India
Should be able to technically lead the File and File Protocol team.
Engineer responsible for Development and Sustenance engineering of EMC UNITY, VNX, VNXe and other Midrange Solutions product lines.
Must be able to propose, design, code and thoroughly test fixes to address bugs.
Utilize diagnostic aids, tools, test equipment, technical documentation, and experiential expertise to diagnose and resolve complex storage system problems.
Work closely with management and regularly communicate progress toward problem resolution/recovery and RCA and provide resolution to the problem.
Provide a RCA or review an RCA to ensure accuracy, completeness, while anticipating and diffusing potential questions.
Perform core dump analysis using GNU tools.
Effectively and convincingly communicate with EMC and customer personnel of varying technical skill levels to provide technical explanation of problems and corrective action guidance.
React with a sense of urgency to customer technical issues to eliminate or decrease customer downtime.
Work effectively with cross-functional and/or global teams and readily share information with others.
Interface with development engineering on design issues. Work effectively with design engineers to drive bug fixes and product improvements.
Promote knowledge creation and contribute to centralized problem identification and resolution knowledge base.
Provide increased mentoring, support, and instruction to less experienced co-workers.
Maintain and expand area(s) of technical expertise with both formal and informal training and related hands-on development experience.
Become the hands-on technical expert for one or more assigned product / technology areas
Bachelor or Master degree in Computer Science
Ability to technically lead the team in the entire File and Protocol team
Excellent interpersonal and presentation skills
Domain expertise in the NAS and File Systems.
15+ years relevant experience
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
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