Dell Specialist, Order Management (I4) in Bengaluru, India
Understands the order to cash process as well as the systems and processes that support it.
Applies revenue recognition fundamentals and demonstrate an ability to apply them to transactions.
Builds relationships with internal customers and cross functional internal departments in order to manage information and the timely resolution of issues
Report to management the current status of orders and communicate the action plan to ensure orders are processed for assigned territory
Maintains accountability and an appropriate sense of urgency.
Power users on Dell EMC Revenue Systems for International Finance, Sales, Manufacturing, Global Services, etc.
Working with multiple departments to resolve complex issues.
Act as intermediary between Dell EMC USA and International Subsidiaries.
Administration of global business practices; liaise with our partners & customers in GRA, GBS, Governance, PSC, Sales & the wider EMC Community.
Responsible for reviewing & managing all sales orders within APJC, EMEA an US for completeness and accuracy.
Collaborating on complex customers issues
Reports to management weekly on backlog & pending deals
Develops action plan for non-complete orders
Provides support to various EMC departments
Primary contact for Field Sales, Operations, Finance and Manufacturing Essential Requirements
Good Verbal and written communication skills.
Sense of Urgency
Attention to detail & Ability to multi task
Work within a team environment and independently.
Microsoft Office products (Outlook, Excel, Teams)..
Ability to work under pressure and prioritize tasks
Has strong problem solving and multi-tasking ability.
3 to 4 years’ experience in Order management or order to cash domain.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you can help us deliver a positive customer experience time after time, this is your opportunity to develop with Dell.
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